Samira Ahmed Email and Phone Number
Enthusiastic customer service professional with 3 years’ extensive and diverse experience in field. Highly skilled in contacting customers to respond to inquiries or notifying them of claim investigation results or any planned adjustments. Well-versed in resolving customers’ service or billing complaints by performing activities
Aramex
View- Website:
- aramex.com
- Employees:
- 8693
-
ReceptionistAl Khaleej National School Nov 2015 - PresentDubai
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Customer Service And Call Center AgentAramex Dec 2013 - PresentDubaianswer calls and respond email handle customer inquiries both telephonically and email research required information using available resources mange and resolve customer complaintsupdate existing customer information follow up customer calls and complaints where necessary -
Receptionist And Customer ServiceAl Ahali Driving School Apr 2009 - Sep 2010DubaiGreeting guests Some administrative work when requested Assisting with other departments when requestedReceiving calls from clients Arrange the schedule for the student as per there request Follow up the complains and make sure solve it Supervise the branch and care about it Answering and directing external calls managing meeting rooms bookings
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Teacher AssistantRajac Language School Sep 2004 - Feb 2009Cairo - EgyptAssistant Teacher and Children's Program Facilitator , good in communication & computer skills .Get the classroom ready for lessonsListen to students read, read to them or tell them storiesHelp students who need extra support to complete tasksSupport teacher to plan learning activities and complete records,Support teacher in managing class behaviourSupervise group activitiesLook after students who are upset or have had accidentsClear away materials and equipment after lessonsGive support during outings and sports events .
Samira Ahmed Skills
Samira Ahmed Education Details
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Cairo Universty- -
High School 12 Years12
Frequently Asked Questions about Samira Ahmed
What company does Samira Ahmed work for?
Samira Ahmed works for Aramex
What is Samira Ahmed's role at the current company?
Samira Ahmed's current role is customer service and call center agent at Aramex.
What schools did Samira Ahmed attend?
Samira Ahmed attended Cairo Universty, High School 12 Years.
What are some of Samira Ahmed's interests?
Samira Ahmed has interest in Animal Welfare, Social Services.
What skills is Samira Ahmed known for?
Samira Ahmed has skills like Call Centers, Customer Service, Administration, Teamwork, Customer Satisfaction, Customer Retention, Customer Experience, Business Development, Call Center Administration, Invoicing, Management.
Who are Samira Ahmed's colleagues?
Samira Ahmed's colleagues are Aatif Manzoor, Mohamed Medhat, Mahmoud Wagid, Khaled Abdulqader, Maher Tamim, Sanjeeta Singh, Elsamma Mathew.
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