Samira Fudge Email & Phone Number

Roanoke, Virginia, United States

Installs, repairs and services microcomputer equipment; responds and resolves user problemsInstalls non-enterprise software applicationsCoordinates with other agencies to allow access to computer files, programs or softwareAdministers or assists in administering the automated systems security procedures and password access and provides support when neededAssists in upgrading, maintaining, and troubleshooting hardware, software, electronic information sources, networking, and telecommunications equipment used in support of departmental automated systemsPrepares detailed statistical reports, records, and documents for input into computer systemsAssists in identifying and evaluating new technologies to meet information technology needsTrains or assists in training departmental staff and/or patrons in use of software applicationsMaintains or assists in the maintenance of inventories of computer equipmentMay serves as department network administrator as needed

Roanoke, Virginia Area

Assist passengers with a smile and friendly face through arrival and check-in processes, including support for passengers with special needs, such as unaccompanied minors, VIP passengers, and passengers needing wheelchair assistance. Handle all aspects of ticketing and check-in, boarding, baggage service, reservations, and resolving related complaints and problems. Operate equipment such as jet bridge and carrier-specific reservation/ ticketing software. Push wheelchairs with wheelchair-bound passengers throughout the airport including terminal and gate areas. Assist passengers with navigating through the airport.

Roanoke, Virginia, United States

Provides basic level end user IT support to users on requests and issues via phone, remote support tools and in person. Provides assistance to higher-level support team staff. Installs, repairs and services computer equipment. Prioritizes and assesses user needs and provides support accordingly. Provides first class customer service ensuring that all customers are treated efficiently and in an appropriate manner. Accurately track and record all work history in ticket tracking system and communicate call status to customers via voice mail, e-mail, or in-person communication. Performs maintenance, upgrades and deployment of software and computer hardware.

Roanoke, Virginia

Assisted students in completing daily homework assignments. Helped record and maintain the student information. Supervised students during hand washing and bathroom breaks.Supervised students during indoor and outdoor activities. Provided First-Aid to participants when needed.Set up nutritional snacks and cleaned up afterwards.

Bachelor Of Business Administration (B.B.A.)

Associate'S Degree, Business Administration