Samira M. Email & Phone Number

Staten Island, Ny, Us

• Facilitate ongoing collaborations with clients to optimize service delivery and maintain information accuracy, resulting in a 95% client satisfaction rate.• Precisely document client updates and retention of records, resulting in reducing incorrect data entries by 50%.• Adhere to strict compliance policies of the agency while drawing up documents for over 30 applicants, increasing application processes by 20%.

Chicago, Il, Us

• Developed workforce skills such as leadership, operating and managing, communicating & networking, working in teams, and problem solving by completing a 15-week leadership and professional development course. • Designed a career plan by outlining 7 specific, short-term goals using the SMART goals method and identifying possible obstacles, strengths and support systems to help achieve each goal. • Worked with a team of 8 to create an effective prototype for Brooks Brothers to successfully attract diverse talents.

Delft, Zuid-Holland, Nl

• Processed payments in a timely, efficient, accurate, and friendly manner.• Maintained the security of money handling by following cash handling protocols.• Directed customers to the appropriate payment method for a secure transaction.• Performed several tasks at the same time. • Maintained good attention to detail.• Used personal initiative to make decisions in a fast-paced environment.

• Attended leadership and team building workshops.• Created a business model for an antibacterial soap company. • Assigned and delighted tasks to all team members.• Completed weekly leadership modules SYEP hats and ladder program. • Developed relationships with fellow interns through social networking.

Us

• Greeted the customers as soon as they walk in the store.• Provided service at the register with friendliness while correctly scanning each item.• Kept the store clean and help stock the shelves and racks.• Organized the stockroom, sort inventory, and label products.

Plano, Texas, Us

• Assisted customers in the selection of jewelry merchandise• Developed and maintained an excellent clientele• Provided minor repair services such as removing watch links, changing watch batteries. • Knowledge in the POS, handle sales transactions (cash and credit) • Assisted with conflict resolutions.• Acknowledged for excellent customer service.

• Performed errands that assist daily office functions• Built communication skills by answering calls • Answered telephone calls professionally• Filed paperwork and photocopies

Tampa, Florida, Us

• Delivered exceptional customer service • Recorded customers orders and repeat them back in a clean, understandable manner to minimize errors• Scheduled activities and equipment use with managers, using information about daily menus to help coordinate cooking times.

Bachelor Of Arts - Ba, Psychology

Minor, Fine/Studio Arts, General

High School Diploma