Samira A. Email & Phone Number

Adelaide, South Australia, Australia

Adelaide, South Australia, Australia

Led and managed a team of 10 retail professionals, overseeing daily operations, customer service, and sales performance. Demonstrated a track record of implementing effective strategies to optimise store productivity, elevate customer satisfaction, and drive revenue growth. Consistently upheld high standards through staff coordination, training initiatives, and performance evaluations. Employed efficient inventory management techniques, leading to enhanced stock accuracy and minimised loss.

Adelaide, South Australia, Australia

Guided, motivated, and coached a team of 6 in a dynamic airport retail setting. Achieved consistent success by meeting financial KPIs and attaining a 100% rating on mystery shopper reports. Actively engaged with 398 new customers, facilitating 61 One-on-One styling sessions to enhance brand loyalty. Spearheaded the implementation of marketing directives while effectively managing inventory. Instrumental in selection, training, and achieving exceptional stock take results.

• Coordinated joint engineering and procurement meetings, ensuring clear communication among consortium members and the client. Prepared and distributed status reports for tracking project progress. • Managed shipment log, maintained project milestones, and met deadlines, ensuring accurate delivery documentation. • Facilitated expatriate processes, including work permits, mobilisation, and accommodations, ensuring smooth transitions. • Provided meticulous administrative support to procurement and resource teams, acting as a central communication hub and facilitating sign-off processes. • Collaborated with teams, contributing insights for project optimisation and informed decision- making, while proactively addressing challenges for growth. • Mastered project management tools, streamlined processes, and offered tech support. • Demonstrated strong business acumen, familiarising with the organisation's Blueprint, and engaged in cross-departmental collaboration.

• Provided comprehensive personal assistant support to the head of the Automation and Control department and the Head of Business Administrator, acting as the main liaison for a team of 50 staff, including engineers and their assistants. • Managed end-to-end meetings for the Group President, arranging travel, accommodations, and meeting agendas. • Organised training travel for engineers, both inbound and outbound (overseas), handling visa procedures, transportation, and travel claims. • Coordinated Automation and Control Group conferences, events, and marketing material for industry publications. • Supported compliance initiatives by raising team awareness and implementing anti-fraud measures. • Handled sensitive and personal information with utmost confidentiality while facilitating external communication, addressing customer inquiries, and providing admin support throughout the purchase process. Liaised with various departments and external groups. • Efficiently organised internal and inter-discipline meetings, maintained calendars, and managed administrative tasks, including managing internal staff affairs such as recognising achievements, milestones, and leave scheduling.

• Managed all facets of audit scheduling, including critical follow-up audits, adhering to accreditation body regulations and industry standards. • Allocated auditors and specialists based on industry requirements, optimising coverage and expertise. • Collaborated with stakeholders to ensure clear understanding of schedules, seamless audit processes, and timely access to premises. • Orchestrated resource allocation, including safe mobilisation, transportation, accommodations, and pickup logistics for auditors. • Provided tailored documentation and agendas based on prior visits, serving as the central point of contact for auditors during their visits. • Furnished supplementary document support, promptly addressing inquiries and on-site challenges with resourcefulness.

Tehran

Tehran

Diploma Of Education, Human Resource Management

Bachelor Of Art, English Translation