Samira Mostafavi Email and Phone Number
Experienced in Managing with a track record of driving high-performance teams and delivering results + Dynamic Leader with Experience in E-Commerce, Sports and Customer Service | Amazon Fulfillment Team Lead I am a dynamic and results-oriented professional with experience in leadership, training and management across a variety of industries, including e-commerce, sports and customer service. My expertise lies in providing effective leadership and management that drives high-impact results and consumer-focused products.I am proud to be an Amazonian and have worked at Amazon, where I honed my skills in managing operations, allocating labor and training associates. I also have experience as a Warehouse operations manager Assistant at Altitude Sports, where I streamlined warehousing procedures and improved inventory management.My experiences include working as a area manager assistant at Adonis INC store and a Client Service Representative || at Taban, where I learned to provide innovative solutions to customer inquiries, manage customer data and handle customer complaints. Additionally, I have experience in training athletes to maximize their athletic performance levels.My diverse skill set includes proficiency in Adobe Photoshop, Microsoft Office, conflict resolution, critical thinking, communication, and interpersonal skills. I am a fast learner, self-motivated, adaptable, and can work under pressure while prioritizing competing demands.If you're interested in connecting, feel free to reach out.
Amazon
View- Website:
- amazon.com
- Employees:
- 500669
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Lead Fulfillment AssociateAmazon Oct 2021 - PresentVancouver, British Columbia, Canada• Support department operations• Assist with daily management duties (e.g., labor allocation, meetings, job assignments, supplier communication)• Supervise operations• Follow up on policies and track attendance• Track and report ATS/labor hours• Provide floor support, train associates, and ensure SOP compliance• Track and provide feedback on associate performance• Drive Operational Excellence and process improvement initiatives• Filling in as needed with production duties• Fully understanding workflow and daily production goals• Reviewing and updating SOP as required• Assisting in keeping work area clean and organized• Identifying and addressing safety hazards within the work area• Coaching associates to work safely at all times• Participating in and driving safety initiatives• Referring all job injuries immediately to area manager -
Operations AssistantAltitude-Sports.Com Oct 2020 - Oct 2021Montreal, Quebec, Canada· Organize stocks and maintain inventory· Inspect products for defects and damages· Examine in going-ongoing and outgoing shipments· Organize warehouse space· Receive, unload and place incoming inventory items appropriately· Check, verify and fill customer invoices· Abide by all company safety and hygiene regulations· Contribute ideas on ways to improve or optimize warehousingprocedures -
Assistant Area ManagerGroupe Adonis Inc. Jul 2019 - Sep 2020Montreal, Quebec, Canada• Providing innovative customer service to address billing, accountaccess and authentication inquires and general resource managementwhile keeping customer data safe.• Working with other customer support teams to ensure a consistentand high-quality level of support.• Identifying root-causes of customer issues, areas for improvementand providing valuable feedback to business and development teams. -
Client Service Representative ||Taban Eye Clinic Mar 2014 - Jun 2019Tehran, Iran• Handle customer complaints by providing solutions, often withina time limit to ensure the customer is satisfied.• Learn to identify customer needs or desires in order to recommendthe appropriate product or service.• Learn the software systems used by the company to be able tocommunicate effectively with incoming inquiries.• Keep a record of incoming inquiries to be able to reference at alater date.• Be able to process orders, forms, applications, or requests.• Work with colleagues when necessary to resolve customercomplaints.• Provide feedback to other departments to help improve sales,marketing, and business processes.• Learn about the products inside and out to be able to answer anyquestions from customers.
Samira Mostafavi Education Details
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Business Administration And Management, General -
Language Interpretation And Translation
Frequently Asked Questions about Samira Mostafavi
What company does Samira Mostafavi work for?
Samira Mostafavi works for Amazon
What is Samira Mostafavi's role at the current company?
Samira Mostafavi's current role is Lead fulfillment associate at Amazon.
What schools did Samira Mostafavi attend?
Samira Mostafavi attended Università Degli Studi Di Torino, Islamic Azad University.
Who are Samira Mostafavi's colleagues?
Samira Mostafavi's colleagues are Lucas Marques, Venkdesh Narayanasamy, Nagini Sreeramulu, Ayshe .a, Jaqueline Peres, Carlos Cano, Văn Thông Trần.
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