Hi Everyone!Myself Samiran Pal, Seasoned professional with over 15 years of experience in the BPO industry, specializing in team handling, call monitoring, and people management. Proven track record in data preparation, agent feedbacks, coaching, sales training, and improving sales performance. Renowned for being a team motivator with a positive mindset, capable of driving team success and achieving organizational goals.Experience is having 4 Years in the Quality Domain and almost 2 years in the Sales Team Lead profile.
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Sr Quality AssuranceDudigital Global Ltd. Jun 2024 - PresentSalt Lake City Metropolitan AreaQuality Assurance, Service Delivery -
Ex-Assistant Team LeaderFastinfo Sep 2022 - Jun 2024Kolkata, West Bengal, India -
Assistant Team LeadFastinfo Sep 2022 - Apr 2024Saltlake Cityleft 9th April 24 -
Ex- Assistant Team LeaderFastinfo Sep 2022 - Apr 2024Kolkata, West Bengal, India -
Quality AnalystFastinfo Sep 2022 - Nov 2022Sector 5, Saltlake,Kolkata-91Call, Chat, Email Auditing, Feedback sharing, Team coaching Etc. -
Quality AnalystGlobiva Aug 2021 - Aug 2022Ps Srijan Tech Park,Sector 5 -
Quality Assurance SpecialistFusion Bpo Services Nov 2016 - Mar 2019Kolkata Area, IndiaOYO life - Room rental services for longer stay, Bed booking, customer service, sales, Call auditing & monitoring, Product briefing, team huddle etc. -
AssociateConcentrix Jun 2015 - Jul 2016Kolkata Area, India
Samiran Pal Education Details
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West Bengal Council Of Higher Secondary EducationArts
Frequently Asked Questions about Samiran Pal
What company does Samiran Pal work for?
Samiran Pal works for Dudigital Global Ltd.
What is Samiran Pal's role at the current company?
Samiran Pal's current role is Sr. Quality Analyst.
What schools did Samiran Pal attend?
Samiran Pal attended West Bengal Council Of Higher Secondary Education.
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1shreecement.in
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Samiran Pal
Founder At Encompass Financial Services Private Limited | Financial Advisor Specializing In Retirement Planning | Financial Risk Mitigator | Holistic Wealth Creator | Insurance Advisor | Income Tax ConsultantKolkata -
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