Over 5 years of experience and 4 of those have been in a customer service supervisory role. In my current position as Business Secretary to the Chairman of Northern University Bangladesh Trust. I oversee the daily activities of large coordinate employees and business & project management and take on a number of other duties including hiring & developing employee manuals and handling disciplinary procedures and administrative activities. I am truly tech-savvy and highly skilled in MS Suite and Google Suites. I possess in-depth knowledge and every aspect of the HR & Admin, Coordination & Secretarial and Customer Service Supervisory roles.