Samir Ciampa Email & Phone Number

Bavaria, Germany

Help Desk & Workflow Automation Consultant at OneVisionSpecializing in support and consulting for tech and graphic industry clients, focusing on automation and efficiency.Customer Support & Training: Provide tech support and training for automation solutions, enhancing workflow efficiency and design.Technical Expertise: Deliver high-level support (Levels 1 and 2) in English, Spanish, and Portuguese, assisting clients in Latin America and globally.Workflow Consulting & Design: Offer expert consulting to optimize and design efficient workflows tailored to client needs.Installation & Upgrades: Manage installations, upgrades, and migrations for seamless transitions.IBM Doc House User: Utilize IBM Doc House for effective document management solutions.LatAm Specialist: Serve as a consulting specialist for Latin America, providing insights for automation and workflow optimization.Consulting Projects in Workflow Automation for different segments of graphic industry.1. Workflow Automation Implementations - Designed and implemented an automated workflow, reducing manual processes and increasing efficiency by 30%.Conducted training sessions to ensure smooth system adoption. - Provided ongoing support for optimal performance.2. End-to-End Workflow Automation for Digital printer. - Developed a customized workflow solution tailored to commercial printing operations. - Integrated software tools for a seamless end-to-end process from order intake to print production. - Delivered user support and troubleshooting for high system reliability.#TechSupport #WorkflowAutomation #GraphicIndustry #Consulting #CustomerSupport #AutomationSolutions #LatAmConsulting #CommercialPrinting #Efficiency

Lisbon, Lisbon, Portugal

Project management and execution with Portuguese investors for the tourism sector, purchasing, organization of the work environment (5s).Operational, financial, management of social media and booking platform as well as training and guidance for the staff team.

Agualva-Cacém, Lisbon, Portugal

Create method of procedures for file analysis;Digital proofing and color management system, ISO 12647-7 with Ricoh digital printer;Workflow in the pre-press and digital printing area;Analysis of received files and suitability for machine output.

Ecuador

Implementation and calibration of the digital proofing and color management system, ISO 12647-7 standard (Ugra-Fogra certification) on a Konica Minolta Bizhub Press C1060 printer;Workflow and file analysis settings and procedures;Inventory control and purchases of consumables in digital printing;Implementation of an online printing control system with data sheets for cost analysis;Implementation and training in Preps;Responding directly to the director.

São Paulo E Região, Brasil

Responsible for selection process and team training;Constant improvement of workflow, study costs and metrics;Color management, always involving the important sectors, preprint, preprint and printing, off-set (conventional) or digital;Development of new products and business for constant market innovation and improvements in techniques to improve production costs.Technical and technological support for management and directors, as well as for flat offset printing and finishing.Direct participation with new projects, planning, implementation and management.Standardization of processes, from order entry to delivery, in a way that makes the process comprehensive for all production sectors and carried out smoothly.