In this role, I managed Backend Operations, from tracking matters (new & existing business) upto ensuring timely receivables. I worked closely with the Founder to strategise, plan, and implement multiple initiatives across the Firm. I also led Human Resources, and simultaneously managed multiple support functions like Finance, Technology, Sales, Administration and Backend Operations. Few of my Key skills include talent acquisition, research, collaboration, negotiation, creativity and innovation with firefighting and problem-solving right at the top.

As one quarter of the four horsemen behind HireaJackal, I’m part of the think tank behind the product development due to my functional expertise in the recruitment space.I manage everyday people operations within the organisation through this leadership role and find innovative sourcing mechanisms.In addition, I also support and develop strategies to shape client interactions, administer deliverables and facilitate steady revenue generation.

Responsible for Lateral & Volume Recruitment (Mumbai) for Clinical Services, RCM & IT Services.My Job responsibilities involve Customer Management, People Management & Delivery for the Mumbai Site .

Talent Acquisition Lead ( Site Lead for Pune) responsible for Hiring Lateral Talent for Operations (International / Domestic) across Verticals & all Support Functions.

Responsible for hiring volume & base level positions thru various sources. Vendor Management - Develop Sourcing Strategies for Vendor Channel based on the recruiting targets and budget and ensure that it is in line with the company business and marketing strategy.Out Station Recruitment – Have travelled to 2/3 tire cities across India to promote & attract talent thus increasing supply to match hiring demands.Train to Hire Module – Planned and implemented the Train to Hire module in the recruiting process which increased the walk in to offer ratio by 60%.Job Fairs – Participated in multiple BPO job fairs across in India promoting the brand image of the organisation.New Site Start Ups – Have travelled to Hyderabad, Chennai & Gurgaon as a part of the pilot start up team. Was responsible for setting up & stabilising the recruitment process.Compliance - Ensuring compliance by monitoring and auditing the recruitment process. Was the SPOC for ISO audits.