Samir Patel Email and Phone Number
Samir is a well versed Senior IT Manager whose work experience extends into 3 industries from Financial Services, Telecommunications to Insurance. Samir has a proven track record of consistency for both long term contract as well as consistent Full Time work. His experience also includes extensive Integration Agile Delivery (Scrum) and vendor relationship management where he has worked with the following vendors throughout his 20 years of experience:- CGI Consulting - IBM Global Business Services - Deloitte - Sapient - SmartSimple - ClairMail (now known as Monitise) - Telus Financial Services - Prinova - CapGemini - Symcor - Tata Consulting - Xactware- ISB Canada- Discount Car and Truck Rental- Audatex- ServicePower- Enterprise Car Rental- CoreLogic- AutoTrader- Collision Reporting Center - Lyft Canada - Celonis-.Five9- FRISS Samir has developed Business as well as Design and Functional specifications for Rogers, RBC, BMO as well as Aviva Canada. His project experience includes projects that involve Data Warehousing, Digital CRM Marketing, Mobile Banking, Insurance Policy Systems, Insurance Claims Systems, CRM based Systems, Intranet Development, Business Case/ROI creation, FileNET, Financial Controls Auditing, Systems Testing as well Case Management Development.Samir also has extensive web service integration experience working with well over 20 different vendors over the course of his IT career.Samir is a quick learner, that is self directed who has a history of consistently delivering within all phases of project work using different project methodology's. Samir`s team first - low maintenance personality has allowed him to consistently earn long term contracts and earn the respect of his peers and direct staff.Samir's education also includes an Undergraduate Degree from Ryerson's Administration Information Management Program (now known as Information Technology Management) - as well as over 3 certificates ranging from Telecommunications Management to Systems Analysis. In addition Samir's strong belief in life long learning also earned him a Masters Certificate from York University in Business Analysis as well a MBA from Nichols College (located in Dudley, MA , USA) in International Business and Economics.
Aviva Canada
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Senior Manager It PlatformsAviva Canada Jul 2021 - PresentMarkham, Ontario, Ca
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Delivery LeadAviva Canada Jul 2018 - Jul 2021Markham, Ontario, Ca
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Scrum Master - Web Services Guidewire Claim CenterAviva Canada Jan 2012 - Jul 2018Markham, Ontario, CaScrum Master - Claim Center Web Services - RBC New ClaimsScope of Work:Scrum Master: ServicePower Integration, Lyft Integration, Collision Reporting Center Integration, Digital Self Serve Integration, CoreLogicScrum Master: ClaimCenter v9 upgrade Scope of work: RBC National Release: ServicePower (Service Scheduling Integration into ClaimCenter), Enterprise Car Rental Integration, HCAI Integration, Claim Update and Renewal Web Service Integration) Scrum Master - Claim Center Web Services Team - Lead the integration of 4 vendors into Aviva's instance of Guidewire ClaimCenter. Integration included: Discount Car and Truck Rental, XactAnalysis, Audatex, and ISB CanadaLead Senior Business Analyst for the development of business and functional requirements for all of Aviva's Print and Distribution requirements.Lead Senior Business Anaylst/Client Relations with Symcor in the implementation of a new print stream using HP Extream into SymcorLead Senior Analyst for the development of functional requirements between Guidewire Billing Center and Oracle Financials.EFT PaymentsEFT DisbursementsCredit Card PaymentsCredit Card DisbursementsCheque DisbursementsCash ReceiptsReporting (Daily and Monthly Reports)Reconciliation
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Mobile Business ConsultantBmo Jan 2011 - Jan 2012Toronto, On, CaLead Business Consultant for the development of the business requirements for the Mobile Bill Payments Project. -
Senior Business AnalystAviva Canada Jan 2009 - Jan 2011Markham, Ontario, CaKey Projects: Healthcare Claims Case Management Implementation using SmartSimpleHealthcare Spending Account (Ontario Auto Reform Legislation)Mid Market Commercial Rating (Commercial Lines)Pricing Strategy Agent Synchronization (Multi Company Model)Pricing Strategy BMA to ODE (Multi Company Model)Commercial Lines IT Strategy (Commercial Lines)2009 Audit and Compliance of all Financial and Non Financial Controls
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Business Systems AnalystRbc Royal Bank Oct 2005 - Jan 2009Toronto, Ontario, CaRBC Applications worked on: ECR: Enterprise Client RegistryECR is a registration system that uniquely identifies a client across the enterprise by collecting and matching customer information from different source CIFs (Client Information Files).CPC: Client Preference and ChoiceClient Preferences is an enterprise-wide application for the collection and honouring of client consents and preferences.RVR: Relationship Value RateUsed to determine the best offers on both investment and credit products for each existing client. CCVM: Client Current Value MeasurementIs an application that calculates client profitability for all RBC Royal Bank personal (CCVM/PM) and small business/agriculture (CCVM/BM) clients each month. -
Senior Business AnalystRogers Communications 2001 - 2004Toronto, Ontario, Ca· Working in collaboration with IT, I am responsible for gathering business and functional requirements for an On Line based Extranet System that is used to automate all sales processes within the Rogers Group of Companies. (Rogers Wireless Inc and Rogers Cable Inc)· Senior BA Lead in the implementation various Usability enhancements including the Introduction of XML navigation structures and the implementation of CSS (Cascading Style Sheet) standards.· Senior BA Lead in the development of all Account Maintenance activities that automated the ability for dealers to perform Wireless Price Plans changes and add Wireless Essentials (i.e. Call Waiting) to customers accounts without calling into the Call Centre, thus improving organizational effectiveness as well as operational costs. To date, the System has performed over 2 million Account Maintenance Activities.· Assisted QA (Quality Assurance) and UAT (User Acceptance Testing) teams in providing clarification regarding business requirements, resolution of defects, feedback and assistance on test plans and test cases.· Involved in the complete Project lifecycle from Project initiation to implementation.· Coordinated and conducted walkthroughs of the Business and Functional Requirements Documents with the Internal Business Partners and IT.· Co-ordinated JAD walkthroughs for the development of new enhancements to Rogers CRM Dealer Web Portal. (https://salescentral.rogers.com/en/salescentral/)· 2004 CIPA Award Finalist (http://www.cipa.com) Canadian Information Productivity Awards.· Maintained and managed all Content related information on Sales Central (https://salescentral.rogers.com/en/salescentral/) · Project Lead in the development of e-form based applications using JavaScript and ASP.· Identified and reported system defects to the System Engineers and worked closely with the development team to resolve business based issues.
Samir Patel Education Details
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Ryerson UniversityAdministration And Information Management -
Scrum AllianceCertified Scrum Master
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York University2009 Masters Certificate In Business Analysis
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Nichols CollegeInternational Business And Economics
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Centennial CollegeSystems Analysis And Software Quality Assurance
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Ryerson UniversityIt Management
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Ryerson UniversityCertificate - Telecommications Management
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Middlefield Collegiate Institute
Frequently Asked Questions about Samir Patel
What company does Samir Patel work for?
Samir Patel works for Aviva Canada
What is Samir Patel's role at the current company?
Samir Patel's current role is Senior Manager - IT PlatformsWeb Service Integration - Program Management - IT Risk and Controls - Vendor Management.
What schools did Samir Patel attend?
Samir Patel attended Ryerson University, Scrum Alliance, York University, Nichols College, Centennial College, Ryerson University, Ryerson University, Middlefield Collegiate Institute.
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