Provide technical support to end-users, troubleshooting and resolving Hardware and software issues in a timely manner.Install, configure, and maintain desktop systems windows 7/8/10/11, Windows Server 2012/2016/2022, peripherals, and software applications.Collaborate with team members to develop and implement IT policies and procedures.Conduct user training sessions to enhance computer literacy and productivity.Manage and prioritize support tickets using a ticketing system, ensuring timely resolution and escalation when necessary. Assisted in the deployment and configuration of desktop systems, ensuring optimal performance and security.Responded to user inquiries and resolved technical issues via phone, email, and in-person.Conducted hardware and software troubleshooting, diagnosing problems and implementing effective solutions.Assisted in maintaining inventory of hardware and software assets.Collaborated with team members on IT projects and upgrades.

Durability, Performance, Development & Testing of Diesel/CNG/LPG 2/3/4 Cylinder engineAssembly of various engine for Endurance testing.Engine trouble shooting.Data compilation and analysis. Test Report preparation. Handling AVL smoke meters, blow by meters and AVL fuel meter.Diesel CRDI /C.N. G/L.P.G. Engine implementation with wiring harness, sensor and Calibration Software.Control Panel Design and maintenance for Generator Testing, Sound Level and Vibration. Calibrating engine control maps and supporting testing for component groups to aid in and verify Hardware Selection.Evaluating the effects of calibration on different engine control strategies and fuel economy. Very good practical understanding of engine-test cell instrumentation, data acquisition tools and regulatory emissions. Manpower allocation & controlling as a Durability Testing Engineer.Daily activities - Making test cell work orders, identifying and resolving test cell issues, interacting with tech staff, providing guidance to dyno operators, data quality analysis, Preparing tech reports and knowledge documentation.

Computer Hardware and Software Installation and maintenance.A customer oriented and self-driven professional with excellent networking knowledge possesses rich experience.Excellent in designing and maintaining LAN, WAN, ETHERNET and voice networks.Expert in trouble shooting the existing networks.Operating System Support Skills XP, Vista, , Windows Server 2000. PC Network Establishment & Network maintenance (LAN configuration wired & wireless).