Sami Roush Email & Phone Number

Led a team of Business System Analysts in partnering with business partners, developers, and users to identify and implement reporting, control, and automation opportunities to implement customizations, integrations, and enhancements. Ensured project deadlines were met and managed defect burn off queues. Supported 300+ communities in addressing and.

Greater Denver Area

Greater Denver Area

Hands on approach to leading teams of specialists in providing superior support services across multiple platforms to clients with varying needs. Ensure timely, accurate, and effective delivery of case resolution and actively work with all stakeholders to communicate performance and training needs based on data while developing and maintaining close.

Dallas/Fort Worth Area

Consistently accomplish above market revenue performance through data analysis and assisting with the implementation of process improvements that support the data, identified customer behaviors, operations teams, and Revenue Management best practices. Responsible for the day to day management and operational oversight of corporations Revenue Management.

Responsibilities included managing direct reports and overseeing high level pricing functions on a day to day basis. While only in this position 5 months, I spearheaded the transition of 15 communities from LRO to YieldStar, developed renewal reporting and integration for all Revenue Management clients and implemented a market evaluation standard for the.

Created Revenue Management Training and worked closely with the Director of Marketing and Regional Trainers in developing front line associates ability to present and sell demand based competitive derived pricing.

Responsibilities consist of application support and training for 80+ communities and direct reports as well as primary database migration for application conversions from other property management software such as YARDI, Rent Roll and AMSI. Build and maintain SQL scripts, indexes, and complex queries for data analysis and extraction. Liaise with project.

Responsibilities consist of application and technical support for 133+ locations. Utilizing Kaseya to remotely support, as well as phone communication, trouble shoot various Application and MS Office suite issues in addition to trouble shooting network problems, printer issues, e-mail issues, and PC configurations. Completed a complete software migration.