Reverse logistics operations

• Supervise daily warehouse operations, monitor product transfers to and from the warehouse.• Manage and train 15 to 20 warehouse personnel on shipping/receiving procedures and weekly inventory counts.• Work closely with district managers and suppliers to ensure effective cost reduction strategies and implementation plans. • Manage supply chain and distribution functions of all inventories from warehouse to retail locations. • Daily management of LTL shipping distribution. Run daily Inventory managing reports using RTPOS database. • Develop performance standards and goals for all warehouse employees also ensuring safety standards. Use continuous improvement to streamline warehouse processes. • Responsible for the integrity and accuracy of all inventories by supervising weekly audits and maintaining a comprehensive count and re-ordering program.

• Managed and operated 2 TCC Verizon Wireless locations in Bushnell and Belleview, FL.• Led a 12 to 15 person sales team and increased monthly average phone sales from 60 to 100+ devices.• Became top producing location in South- Central FL for mobile broadband devices.• Optimized the overall customer experience through meticulous staff training and revamping store environment. • Held various community events to engage with and increase customer base.• Recruited and trained over 20 new staff members.

• Managed a team of 7+ warehouse personnel & worked with suppliers to improve lead times, costs & total capital.• Consistently secured small to medium sized accounts, resulting in approx. 30% increase in monthly revenue.• Managed all incoming shipments from suppliers. Assigned receiving shipments and auditing inventory orders to warehouse personnel.• Monitored market conditions, product innovations and competitor activity, and adjusted inventory purchasing.• Answered customers' questions about products prices, availability, uses and credit terms.• Identified inefficiencies and made recommendations for process improvements.

Managed this Metro PCS retail store, a franchise of Wireless PCS, to the highest producing location out of 80+ stores.• Led a 7-person sales team and increased monthly average box sales from 200 to 350 phones.• Transformed an under-producing sales team and resolving long standing problems by instituting incentives that elevated performance while building morale and motivation. • Optimized the overall customer experience through meticulous staff training and revamping store environment. • Created and maintained successful marketing campaigns to efficiently gain new customers.• Offered feedback to executive management on the effectiveness of strategies, selling programs and initiatives.• Recruited and trained over 25 new staff members.