Samir Sarkar Email & Phone Number

Pune, Maharashtra, India

• Collaborating with Pre-sales Team to draft P&Ls and SoWs for new prospective contracts.
• Managing and developing the Data Practice in Consulting domain to provide the best possible value to the customers
• Leading and managing Cloud Migration to Azure for one of the largest financial institutions in APJ region
• Shouldering the responsibility of managing: o Account P&L while ensuring profitability across each account o Escalations within each account and resolving the same o Identifying and recommending training for capacity.
• Generating various metrics reports & Dashboards for account and presenting the same to Senior Management
• Shouldered the additional responsibilities of Site Lead for Pune centre and also managed the CSR budget and responsibilities

Pune Area, India

• As the Head of Managed Services providing service delivery to all international and national customers managed out of India for the organization, my role includes:
• Spearheading service delivery for Infrastructure Managed Services around the ITIL framework for all International accounts managed out of India
• Mentoring a team of 500+ Infrastructure professionals across DBA, Performance, Operations & Tools, Monitoring & Capacity Planning teams
• Formulating infrastructure strategies and managing service initiatives
• Establishing shared services delivery across centres for cost and resouce optimization
• Collaborating with Pre-sales Team to identify and negotiate new opportunities with clients within infrastructure managed services space

As a senior Infrastructure Manager my role as an Account Manager for Infrastructure Managed Services delivery to the Bell Canada & T-Mobile, US accounts, my role includes: Managing the end-to-end Infrastructure Service Delivery to the clients. Leading & managing a team of 350+Infrastructure professionals across DBA, Integration, BSS Operation & Tools.

• As a Delivery & Competency Head in Infrastructure Managed Services, my role included:
• Set up and directed a Managed Services CoE of 800+ IT infrastructure & data centre professionals
• Entrusted with the reponsibility of managing:o Data Centre set up and management activities for TechM customerso Multiple engagements pertaining to various telecom sectors across the globe
• Drafted:o Proposals and delivered effort and cost estimates for various engagementso Process framework and delivery functional models for IMS engagementso IT Service agreements between Tech Mahindra and its customerso.
• Administered IT Operations and Managed Services transitions from other service providers
• Winner of the coveted “Best Manager” award in 2010

As an Associate Project Manager my role included: Creating proposals and providing effort and cost estimates for various engagements. Managing multiple engagements pertaining to Investment Banking, Private Banking, Retail Banking & Production DBA support. Tracking various project metrics and ensuring smooth progress of the projects. Coordinating with.

As a Project Manager (Information Specialist) my role included: Creating proposals and providing Database effort and cost estimates for various projects to the client. Tracking project metrics and ensuring smooth progress of the projects. Coordinating with external stakeholders and ensuring smooth delivery of the projects. Identifying new avenues for.