Samir Sarkar Email & Phone Number

Pune, Maharashtra, India

• Collaborating with Pre-sales Team to draft P&Ls and SoWs for new prospective contracts.• Managing and developing the Data Practice in Consulting domain to provide the best possible value to the customers• Leading and managing Cloud Migration to Azure for one of the largest financial institutions in APJ region• Shouldering the responsibility of managing : o Account P&L while ensuring profitability across each account o Escalations within each account and resolving the same o Identifying and recommending training for capacity building o Recruitments and optimizing bench strength to meet new requirements• Generating various metrics reports & Dashboards for account and presenting the same to Senior Management• Shouldered the additional responsibilities of Site Lead for Pune centre and also managed the CSR budget and responsibilities

Pune Area, India

As the Head of Managed Services providing service delivery to all international and national customers managed out of India for the organization, my role includes:• Spearheading service delivery for Infrastructure Managed Services around the ITIL framework for all International accounts managed out of India• Mentoring a team of 500+ Infrastructure professionals across DBA, Performance, Operations & Tools, Monitoring & Capacity Planning teams• Formulating infrastructure strategies and managing service initiatives• Establishing shared services delivery across centres for cost and resouce optimization• Collaborating with Pre-sales Team to identify and negotiate new opportunities with clients within infrastructure managed services space• Led and managed Cloud Migration to Azure for one of the largest financial institutions in APJ region• Shouldering the responsibility of managing :o Account P&L while ensuring profitability across each accounto Escalations within each account and resolving the same o Identifying and recommending training for capacity buildingo Recruitments and optimizing bench strength to meet new requirements• Generating various metrics reports & Dashboards for account and presenting the same to Senior Management• Shouldered the additional responsibilities of Site Lead for Pune centre and also managed the CSR budget and responsibilities

As a senior Infrastructure Manager my role as an Account Manager for Infrastructure Managed Services delivery to the Bell Canada & T-Mobile, US accounts, my role includes: Managing the end-to-end Infrastructure Service Delivery to the clients. Leading & managing a team of 350+Infrastructure professionals across DBA, Integration, BSS Operation & Tools, Monitoring & Capacity Planning teams. Manage ongoing deployment & Production readiness support Communicate with the client regarding Infrastructure architecture and design Take leadership decisions relative to strategic and tactical Infrastructure initiatives  Work with the sales team to identify and negotiate new opportunities with the client in the Infrastructure managed services space. Managing delivery escalations and ensure successful resolution of issues. Preparing and implementing quality management plan for smooth project delivery. Preparing and presenting various metrics reports & Dashboards for account to the senior management

As a Delivery & Competency Head in Infrastructure Managed Services, my role included: • Set up and directed a Managed Services CoE of 800+ IT infrastructure & data centre professionals• Entrusted with the reponsibility of managing:o Data Centre set up and management activities for TechM customerso Multiple engagements pertaining to various telecom sectors across the globe• Drafted:o Proposals and delivered effort and cost estimates for various engagementso Process framework and delivery functional models for IMS engagementso IT Service agreements between Tech Mahindra and its customerso Annual Technology Plan for service delivery budget• Administered IT Operations and Managed Services transitions from other service providers• Winner of the coveted “Best Manager” award in 2010

As an Associate Project Manager my role included : Creating proposals and providing effort and cost estimates for various engagements. Managing multiple engagements pertaining to Investment Banking, Private Banking, Retail Banking & Production DBA support. Tracking various project metrics and ensuring smooth progress of the projects. Coordinating with project stakeholders and ensuring smooth delivery of the projects. Creating and formalizing IT Service agreements between global HSBC business units and GLT. Negotiating SLAs for the various engagements and the client and ensuring strict adherence to the same. Exploring and identifying the possibility of new engagements between GLT and HSBC global business units and presenting appropriate business case to the senior management. Managing a large team of Oracle, SQL Server, DB2 UDB and Sybase DBAs working across multiple projects & engagements. Creating process framework and delivery functional models for IMS engagements. Managing Business Intelligence projects with Datastage and Cognos resources Managing and tracking the entire Project Management Life Cycle in the engagements. Identifying project risks and create mitigation plans. Manage resource utilization, billing and time tracking of team members  Prepare and implement quality management plan for smooth project delivery. Managing all issues/escalations associated with the projects and customer and ensuring that all project deliveries are made on time. Ensuring and driving ITIL implementation across the engagements responsible for. Preparing and presenting project metrics reports for the various engagements to the senior management. Create Annual Technology Plan and manage project budgets. Mentoring, devising career growth paths and arranging training for team members. Responsible for resource hiring, utilization and containing attrition. Carrying out performance appraisals and reviews of direct reports

As a Project Manager (Information Specialist) my role included : Creating proposals and providing Database effort and cost estimates for various projects to the client. Tracking project metrics and ensuring smooth progress of the projects. Coordinating with external stakeholders and ensuring smooth delivery of the projects. Identifying new avenues for business and making pre-sales presentations to the prospective clients. Creating IT Service agreements between the clients and EDS India and getting the same approved. Ensure strict adherence to SLAs for all database projects. Identifying project risks and create mitigation plans Manage resource utilization, billing and time tracking of team members for the database projects. Provide project metrics reports to the senior management. Prepare and implement quality management plan for smooth project delivery. Managing a large team of Infrastrucutre specialists. Manage data warehousing projects using Datastage ETL tool and Business Objects as the reporting software. Managing the entire Project Management life cycle using Waterfall methodology. Define key performance indicators and project milestones Responsible for resource hiring and utilization. Responsible for onsite-offshore ratios, gross margins and revenue growth. Managing all database issues associated with the projects and client and ensuring that all project deliveries are made on time. Manage project budget and create Annual Technology Plan for project resources. Maintaining appropriate change control procedures using Remedy. Mentoring and training other DBAs working in my team. Carrying out performance appraisals and reviews of direct reports.