Samir Senapati Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

-> Research, understand, and gather technical information about the products by collaborating with the software development, testing, and support teams.-> Initiated the use of Agile methodology in the team and was successful in updating the documentation to catch up with the latest release cycle.-> Implemented Microsoft Manual of Style and built a repository containing documentation standards, templates, and processes. Evaluated formats and tools for documentation for single sourcing the content.-> Responsible for handling the complete product documentation that involved how-to guides, instruction manuals, user guides, online help content, administrator guide, troubleshooting guide, and product FAQs.-> Perform usability test and suggest changes to user interfaces.-> Evaluated bugs for impact on documentation; planning, assigning, and tracking documentation tasks; and writing and editing deliverables as needed.-> Create use case videos for products to show potential customers how the product can be used in a real-world scenario.-> Play lead roles in team meetings for discussing, developing technical documentation standards, and writing best practices.-> Perform peer reviews and consistency checks during the technical and final editing process.-> Conducted training for new hires, imparting knowledge sharing sessions to peers and business users.

Bengaluru, Karnataka, India

-> Created the documentation plan and managed the schedules for the documentation deliverables.Closely worked with the product development to develop user manuals, solution design document, and product videos.-> Create the documentation plan and manage the schedules for the documentation deliverables.-> Played a vital role in setting the standards, processes, procedures, and strategies for documentation. -> Participated in daily scrum calls and grooming sessions provided by the product teams.-> Gathered the API information related to every feature and document for the application. Work with the Product Development group (program managers and developers) to understand the features, functionality, and bug fixes.-> Prepared release notes and enhancement documents. Prepared training videos for the clients.-> Edit the documents based on regular intervals as and when there is a change in the development of the product.-> Validate, support, and review all daily activities while maintaining all required controls and standards of documentation.-> Write/compose, design, and maintain all process-related documents, procedures (SOPs) along with process maps and training materials in partnership with US technical writers & offshore delivery team.

Bengaluru Area, India

-> Researched and gathered technical information about the products by collaborating with the development, testing, and training teams.-> Technical writing and editing the software product documentation (release notes, administrator and user guides, and online help files) by adhering to processes, standards, and schedules of documentation.-> Evaluated bugs for impact on documentation; planned, assigned, and tracked documentation tasks. -> Interacted with SMEs during the technical review process for gaining technical accuracy of the documents, performing usability testing, and suggesting changes to user interfaces.-> Perform peer reviews and consistency checks during the technical and final editing process.-> Prepare Use Cases, Flow charts, and Architectural diagrams. -> Create and review technical content.