Conduct regular coaching and training sessions with sales team members and provide constructive, timely input and feedback. Contributes to upholding the visual display of all products in accordance with AS&S and brand visual standards and guidelines. Provide an exceptional customer service experience and create memorable moments by exceeding their expectations.Provides advice to customers on general information about product or brand heritage, features, warranties, and trends and… Show more Conduct regular coaching and training sessions with sales team members and provide constructive, timely input and feedback. Contributes to upholding the visual display of all products in accordance with AS&S and brand visual standards and guidelines. Provide an exceptional customer service experience and create memorable moments by exceeding their expectations.Provides advice to customers on general information about product or brand heritage, features, warranties, and trends and developments in the luxury market,showing passion for luxury products.Maintains relationships with customers by providing support, information, and guidance; researching and providing recommendations whilst ensuring customer loyalty and retention; and improving spend. Show less

• Strategize business plan and schedule with Management.• Personally responsible for VIP clients.• Build client database by acquiring new customers as well as enhancing relationships with current clients.• Responsible for daily sales reports and regular feedback to Management.• Ensure merchandising is as specified in the Brand requirements.• Follow up on after-sale service with the clients.

• Ensures a unique and exceptional client experience during a sale• Meets individual and boutique targets, both quantitative and qualitative• Assist clients with Customer Service needs.• Assist co-workers in the sales/aftersales process and work as a Team under the supervision of the Boutique Manager.• Achieve daily, weekly and monthly sales target.• Display products as per brand guidelines.

Shop Manager for Spain kids brand BOBOLI