 Complete Man Management for Field Services; Staffing, Motivation and evaluation. Franchisee selection, development, evaluation and improvement Ensure Profitability of Franchisees. Implement Quality Improvement Initiatives. Meet Norms for the complete unit such as ● Service Targets ● Productivity: Installs per day, zero Defects, Average time to install, improve TAT ● Meet Churn objectives amongst key Customer Segements ● Revenue: Number of Subcriptions, No. of STBs, ASC Collection ● Lower Overheads and Servicing Costs. ● 100% Business Integrity Client Servicing: ● Subcriptions and average Revenue Per Unit ● Service High Value VIP Customers, MDU Customers, Hotel Customers Maintain Relationship with Dealers and Distributors in the Unit Community Relations and Maintaining relationship with Regulatory authorities. Inventory Management for Spares Develop and implement Business Promotion Programs For non Metros: Implement City Expansion. Manpower Planning Mobility Across Markets.