Enterprise Application Technical Specialist
Current
Nov 2024 - Present
AeroLeads people directory · profile
Hermes Samit Castaño Cardozo Email & Phone Number
Software Analyst | IT Support Analyst | Full Stack Developer | Functional Analyst
at
Flynn Group of Companies
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Software Analyst | IT Support Analyst | Full Stack Developer | Functional Analyst
Location
Toronto, Ontario, Canada
Company size
Who is Hermes Samit Castaño Cardozo? Overview
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Quick answer
Hermes Samit Castaño Cardozo is listed as Software Analyst | IT Support Analyst | Full Stack Developer | Functional Analyst at Flynn Group of Companies, a with 1119 employees, based in Toronto, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Hermes Samit Castaño Cardozo.
Hermes Samit Castaño Cardozo previously worked as Enterprise Application Technical Specialist at Flynn Group Of Companies and Tech Representative at Staples. Hermes Samit Castaño Cardozo holds Postgraduate Degree, Full Stack Software Development from Lambton College.
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Flynn Group of Companies
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Profile bio
About Hermes Samit Castaño Cardozo
Passionate about blending technology and customer service to deliver top-notch support! 💡 I thrive on solving challenges—whether it's running API tests, troubleshooting complex issues with Python, C#, SQL, or leveraging AI tools. I love tackling new projects and embracing fresh challenges, always eager to push boundaries and learn. With fluency in English, Spanish, and familiar with French 🌎With almost half a decade of experience in various roles within the I.T. industry, I am ready to take on new challenges and dive into exciting new opportunities.
Current workplace
Hermes Samit Castaño Cardozo's current company
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Flynn Group Of Companies
6 roles
Hermes Samit Castaño Cardozo work experience
A career timeline built from the work history available for this profile.
Tech Representative
- Advised an average of 50 customers per week on hardware and software solutions by applying detailed product knowledge.- Operate inventory management software to assist over 100 transactions daily and keep stock records accurate.- Collaborated with a team of 10 tech heroes to enhance sales strategies, leading to improved customer satisfaction.
Jun 2024 - Nov 2024
Support Analyst
- Performed 5 daily API tests to ensure proper system integration and functionality.- Executed 30 SQL queries daily to analyze and troubleshoot database issues, improving system efficiency.- Provided technical support for e-commerce solutions by resolving an average of 10 Level 1-3 tickets daily; teamed up with a 6-member customer care team to enhance incident management, reduce post-setup technical issues by 20%, and guarantee adherence to SLA.- Collaborated with a support supervisor to develop comprehensive user manuals and training materials, facilitating onboarding and training for new staff.
May 2023 - Apr 2024
Operations Specialist
Municipal Government Of Ibagué
- Lead and develop an AI chatbot (Node.Js - DialogflowCX AI - Google Cloud Service) for consumer services, which improved productivity by 10% for the company.- Implement solutions using software development (.NET, C#, HTML, Java, SQL Server and others), user guides, technical manuals, other documents for research or engineering solutions.- Information systems administrator (HUMANO web application, human resources system, budget, finance and others).- Communicates with users experiencing difficulties to determine and document problems encountered.
Apr 2021 - May 2023
Systems Engineer
Mayor'S Office Of Ibagué
Nov 2020 - Dec 2020
Systems Engineer
Mayor'S Office Of Ibagué
Mar 2020 - Sep 2020
Team & coworkers
Colleagues at Flynn Group of Companies
Other employees you can reach at flynncompanies.com. View company contacts for 1119 employees →
JM
Jose Morales
Colleague at Flynn Group Of CompaniesFort Worth, Texas, United States
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KL
Kristofer Lemire
Colleague at Flynn Group Of CompaniesGreater Vancouver Metropolitan Area, Canada
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Praveen Kumar
Colleague at Flynn Group Of CompaniesGreater Winnipeg Metropolitan Area, Canada
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Daniel Stephenson
Colleague at Flynn Group Of CompaniesBeaverton, Oregon, United States
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Ailene B.
Colleague at Flynn Group Of CompaniesGreater Toronto Area, Canada
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Andy Payne
Colleague at Flynn Group Of CompaniesCanada
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Nate Blais
Colleague at Flynn Group Of CompaniesEdmonton, Alberta, Canada
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NC
Neil Culligan
Colleague at Flynn Group Of CompaniesDartmouth, Nova Scotia, Canada
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Tyson Bauer
Colleague at Flynn Group Of CompaniesGreater Edmonton Metropolitan Area, Canada
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Craig Butler
Colleague at Flynn Group Of CompaniesCanada
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Jose Morales
Colleague at Flynn Group Of CompaniesFort Worth, Texas, United States
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KL
Kristofer Lemire
Colleague at Flynn Group Of CompaniesGreater Vancouver Metropolitan Area, Canada
View →
PK
Praveen Kumar
Colleague at Flynn Group Of CompaniesGreater Winnipeg Metropolitan Area, Canada
View →
DS
Daniel Stephenson
Colleague at Flynn Group Of CompaniesBeaverton, Oregon, United States
View →
AB
Ailene B.
Colleague at Flynn Group Of CompaniesGreater Toronto Area, Canada
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AP
Andy Payne
Colleague at Flynn Group Of CompaniesCanada
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NB
Nate Blais
Colleague at Flynn Group Of CompaniesEdmonton, Alberta, Canada
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NC
Neil Culligan
Colleague at Flynn Group Of CompaniesDartmouth, Nova Scotia, Canada
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TB
Tyson Bauer
Colleague at Flynn Group Of CompaniesGreater Edmonton Metropolitan Area, Canada
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CB
Craig Butler
Colleague at Flynn Group Of CompaniesCanada
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2 education records
Hermes Samit Castaño Cardozo education
Postgraduate Degree, Full Stack Software Development
Bachelor'S Degree In Systems Engineering, Information Technology
FAQ
Frequently asked questions about Hermes Samit Castaño Cardozo
Quick answers generated from the profile data available on this page.
What company does Hermes Samit Castaño Cardozo work for?
Hermes Samit Castaño Cardozo works for Flynn Group of Companies.
What is Hermes Samit Castaño Cardozo's role at Flynn Group of Companies?
Hermes Samit Castaño Cardozo is listed as Software Analyst | IT Support Analyst | Full Stack Developer | Functional Analyst at Flynn Group of Companies.
Where is Hermes Samit Castaño Cardozo based?
Hermes Samit Castaño Cardozo is based in Toronto, Ontario, Canada while working with Flynn Group of Companies.
What companies has Hermes Samit Castaño Cardozo worked for?
Hermes Samit Castaño Cardozo has worked for Flynn Group Of Companies, Staples, Infracommerce, Municipal Government Of Ibagué, and Mayor'S Office Of Ibagué.
Who are Hermes Samit Castaño Cardozo's colleagues at Flynn Group of Companies?
Hermes Samit Castaño Cardozo's colleagues at Flynn Group of Companies include Jose Morales, Kristofer Lemire, Praveen Kumar, Daniel Stephenson, and Ailene B..
How can I contact Hermes Samit Castaño Cardozo?
You can use AeroLeads to view verified contact signals for Hermes Samit Castaño Cardozo at Flynn Group of Companies, including work email, phone, and LinkedIn data when available.
What schools did Hermes Samit Castaño Cardozo attend?
Hermes Samit Castaño Cardozo holds Postgraduate Degree, Full Stack Software Development from Lambton College.
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