Samitha De Silva Email & Phone Number

Alexandria, Nsw, Au

Alexandria, Nsw, Au

Manage business applications, integrations (internal and external applications), data warehouse and business reports and dashboardsReengineer business processors and implement recommendation to increase business efficiency by working with process ownersCreation of conceptual designs and technical designs where appropriate as part of improving productivity and enhancement of documentation.Advice and direct software vendor to implement changes to the Retail and Store Management system for future improvement and efficiency gains. Provide advice and training to users on best practice in the use of business applications to process transactions.Troubleshoot business application issues, minimize business impact through short term solutions/work around (where applicable) and implement proper solution in longer runMaintain contact with all levels of users to quickly solve any daily Application issues and raise requests to the 3rd party application support desk and follow up to ensure appropriate fixes are implemented.Document system enhancements and developments and successful implementation of RMS and SMS upgradesDevelop, document, maintain, project plan, educate and support the RMS/SMS application. As part of the support role, ensure adequate back-up skills exist within the department.Implementation and maintenance of Data Warehouse by gathering business requirements, analyzing source data and designing solutionDevelop, document, maintain, project plan, educate and support the Data Warehouse application, analysis services, reports and dashboards. Implement and manage all external data interfaces including customers, suppliers, service providers and applicationsManage full time BI developer Position, TimeXtender Consultant and SSRS report developer contractor Plan, assign and follow up Project work Provide support and guides Manage Performance

Hanwood, Nsw, Au

Depth knowledge of Clear ERP solution in all functional areas to provide required assistance to end users in all business areas of the company (Winery, Production, Purchasing, Sales, Customer service, Distribution, Warehouse, General Ledger, Accounts Receivable, Accounts Payable, Fixed Assets, Costing)Understand of business processes and assist users to change process to align with system to be efficient and effective.Work closely with subject matter experts in all key business areas and ERP developerCarry out small/medium size projects related to ERPGap Analysis, Requirement analysis, Design and documentationTest case preparation and Test execution, UAT execution & sign-off.Create and manage interfaces between core ERP system and other application such as EDI, Microsoft Dynamics CRM, BePoz Retail solution, Online Sales, Paperless Warehouse, Demand Solution and Data Warehouse systemsReports development using SAP Business Objects and workflow developmentImplementation of Microsoft Dynamics CRM solution in Sales, Marketing and Customer service areas and implement and manage interfaces between ERP and CRM

Hanwood, Nsw, Au

Application support to CLEAR ERP by liaise with business users to identify issues and provide required support, guidance and instructions in quickly and effectively Main support person for entire ERP access by 100 users daily in all functional areas from different geographical areas. Handle company application helpdesk inquiries to ensure that all requests are responded and resolved satisfactorily within agreed timeframe and guidelinesProvide training, feedback to users to minimize the frequency of repeat issues occurring and update user manuals as required.Coordinate activities between software development team, report developers, business analysts and key stakeholders of the company.Resolved urgent issues as and when they occur – even if outside normal business hours.Test case preparation, test execution and UAT executionClear ERP application Server/Client application deployment (Major version and patch release) and database administrationReport and workflow developments.

Mount Holly, North Carolina, Us

Manage business applications in A&E Sri Lanka and A&E Bangladesh. Main applications - Sage ACCPAC ERP, Sage ACCPAC CRM and in-house developed Production systemSuccessfully implemented Sage ACCPAC 5.3 and Production system at A&E Bangladesh.Successfully handle operational/technical issues and manage system enhancements, change requests, documentation and user trainings.Coordinate application issues between end-users, developers, external software vendors, management and key stakeholders of the business.Administration of company servers while efficiently handling helpdesk inquires on hardware, software and network problems.Installation and upgrade Sage ACCPAC ERP while troubleshoot and support issues on all modelsSupport and administration Sage ACCPAC CRM System.o Customize CRM according to the Company Requirementso Map existing business processors to CRM workflowso Integrate CRM and intraneto User training Maintain company Management Information System (MIS) & Executive Information System (EIS) Reporting tools by designing, developing and modifying reports according to the requirements.Queering ad-hoc reports directly from the Database on request

Mount Holly, North Carolina, Us

System analysis, designing, development, implementation of Production Planning and Control System using C#.net and SQL Server 2000Application support, application administration/ maintenance and user trainingDesign, develop and implement a Web base Order Tracking System, A&E Intranet, Management Information System (MIS) & Executive Information System (EIS) reporting toolsAutomate Sage ACCPAC modules - Invoicing, PO Generating, Raw Material GRN, Finished Goods receipting and Price updating by integrating Sage ACCPAC with in-house Systems through ACCAPC macros.Overlooking the Administration and Maintenance of Company Servers, - MS SQL Database Server, Internet Information Server (IIS), Application Server

Application development, Application support, System Implementation support & System testing

Bachelor'S Degree, Bsc In Management Information Systems

Higher Diploma In Computer Based Information Systems Design

Diploma In Computer System Design

Diploma In Computer Studies