More than 17 years of experience focusing on knowledge and content – designing strategies to implement knowledge experience processes for globally dispersed teams. Successful track record of organizing, leading and executing projects involving cross-functional and global teams – Learning, Research, Marketing, SMEs, IT, Quality, etc.Executive Profile:• Functional Leadership: Set and implement stakeholder focused vision for knowledge management practice. Define the strategy with long-term objectives, experience in engaging with global partners and businesses for collaborative projects and identifying knowledge solutions. • Process Excellence: Work with stakeholders across the shared services functions to identify areas of improvement (by conducting CSAT survey) and further strengthen delivery capability. Skilled in handling the concepts, processes, and policies to facilitate the process of knowledge capture and drive efficiency.• Internal Communications: Proficiency in preparing strategic communication plan and using various channels of communication to facilitate knowledge exchange/content awareness
Listed skills include Strategy, Management, Requirements Analysis, Knowledge Management, and 11 others.