Samiul Hoque

Samiul Hoque Email and Phone Number

Team Leader at HM Revenue & Customs @ HM Revenue & Customs
london, greater london, united kingdom
Samiul Hoque's Location
Newcastle Upon Tyne, England, United Kingdom, United Kingdom
Samiul Hoque's Contact Details

Samiul Hoque work email

Samiul Hoque personal email

n/a
About Samiul Hoque

I am currently a Team Leader at HMRC with a demonstrated history of working in various management, sales and financial roles. Bachelor's degree focused in Business and Management from Leeds Beckett University.I am open to new opportunities.

Samiul Hoque's Current Company Details
HM Revenue & Customs

Hm Revenue & Customs

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Team Leader at HM Revenue & Customs
london, greater london, united kingdom
Employees:
15979
Samiul Hoque Work Experience Details
  • Hm Revenue & Customs
    Team Leader
    Hm Revenue & Customs Nov 2021 - Present
    Newcastle Upon Tyne, England, United Kingdom
  • Serco
    Team Manager
    Serco Jan 2021 - Nov 2021
    Newcastle Upon Tyne, England, United Kingdom
    Working on a DWP campaign to support job seekers leading a team of 30 advisors
  • The Gulf
    Social Media And Marketing Manager
    The Gulf Jun 2020 - Jan 2021
    Newcastle Upon Tyne, England, United Kingdom
    Running social media accounts for 2 businesses, proactively marketing and advertising to aid growth
  • Sainsbury'S
    Customer And Trading Manager
    Sainsbury'S Aug 2018 - Jun 2020
    Newcastle Upon Tyne, United Kingdom
    Managing a team of 40 colleagues on the Clothing and General Merchandise department in a large sainsbury’s supermarket. This role involves everything from planning, schedules, recruitment, coaching and many more duties. A very fast paced environment which is constantly changing.
  • Xps Pensions Group
    Pensions Administrator
    Xps Pensions Group Jul 2018 - Aug 2018
    Newcastle Upon Tyne, United Kingdom
    Temporary junior Pensions Administrator
  • Convergys
    Trainee Team Leader
    Convergys Jun 2017 - May 2018
    Newcastle Upon Tyne, United Kingdom
    Starting as a customer service advisor, providing excellent customer service to inbound customer, due to excelling in this role, I got promoted to an SME, providing assistance to advisors on more complex cases and training new starters whilst on grad bay. I then moved on to becoming a team leader, managing a team of my own setting out expectations to increase KPI's and performance. I also had to quality check calls and provide feedback to my advisors, coaching them where necessary.
  • Santander Uk
    Ppi Case Handler
    Santander Uk Aug 2016 - Feb 2017
    Cobalt Business Park
    Review PPI complaints, investigating cases holistically in line with strict FCA regulations. Reviewing and making recommendations for any appropriate changes to relevant cases adhering to strict guidelines. Data entry with an exceptionally keen eye for detail. The responsibility to identify and report discrepancies within cases, making final decisions on closing cases and ensuring calculations are precise. Producing reports summarising the findings of an audit and sending final response letters for reasons for or against a succesful claim.
  • Ee
    Sales Advisor
    Ee Jul 2015 - Aug 2016
    North Tyneside
    A fast paced inbound sales role, which was very competitive, selling phone contracts, broadband, and upselling whilst on the phone whilst maintaining excellent customer service. This all lead to commision so hitting sales targets, KPI's and NPS scores were imperative and motivated me.
  • Wm Morrison Supermarkets Plc
    Checkout Assistant
    Wm Morrison Supermarkets Plc Nov 2012 - Oct 2014
    Newcastle Upon Tyne, United Kingdom
    Scanning and packing groceries and products, handling money and constant high quality of customer service. Product knowledge and placement was essential to inform customers of promotions and location of products.
  • Bank Fashion Plc
    Sales Assistant
    Bank Fashion Plc Sep 2010 - Mar 2012
    Newcastle Upon Tyne, United Kingdom
    Delivery, replenishing stock, tills, fitting rooms, footwear, men and women’s clothing sections. Providing excellent customer service using product knowledge and the latest fashion trend to try and sell.

Samiul Hoque Skills

Leadership Team Leader Diversity And Inclusion Human Resources Retail Training And Development Microsoft Powerpoint Communication Microsoft Office Microsoft Word Marketing Microsoft Excel Leadership Development Time Management Employee Training Customer Service Business Management Driving License Attendance Management Pension Administration Retail Sales

Samiul Hoque Education Details

Frequently Asked Questions about Samiul Hoque

What company does Samiul Hoque work for?

Samiul Hoque works for Hm Revenue & Customs

What is Samiul Hoque's role at the current company?

Samiul Hoque's current role is Team Leader at HM Revenue & Customs.

What is Samiul Hoque's email address?

Samiul Hoque's email address is sa****@****.gov.uk

What schools did Samiul Hoque attend?

Samiul Hoque attended Leeds Beckett University, Newcastle College.

What skills is Samiul Hoque known for?

Samiul Hoque has skills like Leadership, Team Leader, Diversity And Inclusion, Human Resources, Retail, Training And Development, Microsoft Powerpoint, Communication, Microsoft Office, Microsoft Word, Marketing, Microsoft Excel.

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