Sami Ulama Email & Phone Number

Dubai, United Arab Emirates

 Processing service requests for corporate business jets, commercial carriers, ambulance flights, government, humanitarian, and VIP flights. Liaising with Civil Aviation Authorities as well as agents, ground handlers and associated third party vendors. Arranging and coordinating concierge services such as hotel bookings, visa processing and transportation. Assisting in obtaining flight permits for scheduled and ad-hoc flights. Providing pre-flight consultations and support… Show more  Processing service requests for corporate business jets, commercial carriers, ambulance flights, government, humanitarian, and VIP flights. Liaising with Civil Aviation Authorities as well as agents, ground handlers and associated third party vendors. Arranging and coordinating concierge services such as hotel bookings, visa processing and transportation. Assisting in obtaining flight permits for scheduled and ad-hoc flights. Providing pre-flight consultations and support to clients and other third parties. Arranging worldwide ground handling services. Working closely with in house international flight planning and dispatch teams to ensure efficient operations. Ensuring handovers and debriefings are communicated effectively with other team members. Maintaining relationships and service standards, focusing predominantly clients, vendors and third parties. Maintaining excellent customer service standards at all times. Resolve and respond to customer issues and inquiries. Train, guide, and mentor staff in their day-to-day functions. Organize and document all the procedure that related to operation department. Show less

Damascus Syria

In marketing department, AYA foods were the first company filling food in tubes in Syria.

Damascuse

Education record

High School Diploma, Business Administration And Management, General