Sam Jacob Email & Phone Number

Melbourne, VIC, AU

Melbourne, Victoria, Australia

Proud to be a board director for NICA, a national not-for-profit arts training institute and registered cultural organisation, primarily funded by the Australian Government. Proudly flying under the flag of Collarts, NICA is the only training institute of its kind in Australia. It is one of eight elite arts training organisations that comprise the Arts8.

Melbourne, Victoria, Australia

Financial, academic and operational leadership of Australia’s #1 ranked creative industries provider for student experience. World class facilities, extensive industry networks and an academic faculty that includes award-winning industry leaders. Because creativity can’t wait for the weekend.

Darwin, Northern Territory, Australia

Strategic leadership of the Vocational Education and Training and the Student Engagement and Success portfolios. Driving growth and reach for CDU’s top quality VET offerings, connecting with industry and employers to meet the NT’s future skills needs. Leading innovative, human-centred service design to ensure all students, irrespective of background.

Darwin, Northern Territory, Australia

Darwin, Northern Territory, Australia

Strategic leadership of the Student Engagement and Success portfolio. Driving innovative, human-centred service design to ensure all students, irrespective of background, maximise their success. Raising aspirations and participation of those seeking to study HE and VET, on campus, online or in the workplace. Lead the teams responsible for student.

Darwin, Australia

Strategic leadership of the teams responsible for the student administrative lifecycle and the campus and online service hubs. Driving efficient growth through streamlined processes and outstanding customer service for CDU's online and on campus, VET and HE students. Meeting the changing needs of diverse student cohorts and an exciting and agile academic.

Sydney, Australia

Strategic leadership of the Customer Experience (CX) team across Laureate Australia and New Zealand, including industry and careers, success coaching, student support, contact management, learning support, library, campus life, Lean service improvement, campus management and facilities management, property services and student administration.Executive.

Sydney

Championed Think College's Business Excellence focus: maximising efficiency, reducing duplication, providing seamless operations and enabling value-add student and staff engagement initiatives. Led the student experience teams on every campus, transforming the Colleges through the implementation of an increasingly integrated, customer-first.

Sydney, Australia

Accountable for the four health colleges: Southern School of Natural Therapies (SSNT), Australasian College of Natural Therapies (ACNT), Jansen Newman Institute (JNI) and Australian National College of Beauty (ANCB). Responsible for student retention, progression, completion and employability; staff engagement, curriculum accreditation, academic.

Sam led the School through the transfer of ownership to Think Colleges, achieving curriculum accreditation through TEQSA, transforming student outcomes and reinvigorating staff engagement and performance.

Delivered key outcomes in improving employability, increasing student participation in university life, and improving community safety.

Doctor Of Business Administration (Incomplete)

Master Of Business Administration

Certificate Iv Training And Assessment

Bachelor Of Science (Honours)