Sam K. Email & Phone Number

West Palm Beach, Florida Area

Responsible for the functional analysis, design, implementation and maintenance of hospital software applications (HCM, administrative, and ancillary computer systems). Act as the liaison between hospital departments regarding Information Services issues and vendors.. Perform system analysis review and evaluation, and provide management with timely analysis and feasibility studies. Review and/or define system testing procedures. Provide consulting and troubleshooting services to all customers. Develop and deliver training and documentation for information systems as needed. Coordinate system changes with other sections of the department. Maintain good communication between Information Services and user groups. Participate in departmental committees to set standards, select software, and determine processes. Remain an active contributor in all customer service initiatives and proactively provide hospitality to all patients, families, visitors, vendors and internal clients

Miami/Fort Lauderdale Area

Transitioned into human resources department reporting directly to VP of HR / Chief Administrative Officer, to support organizational strategic HR initiatives. Scope of position included ongoing responsibility for providing consultation and leadership development to program HR Generalists and other levels of company management for offices in 19 states.Key Contributions:. Drafted the company's first formal and comprehensive Business Manager Orientation, HR competency model and revised competency-based job description.. In collaboration with Director of Benefits & Compensation, worked to bring to completion company-wide fee- for-service standardization project, previously behind schedule, in fewer than 5 months.. In collaboration with Manager of Physician Services, worked to design standardized company-wide physician compensation program structure.

Miami/Fort Lauderdale Area

Promoted to corporate Internal Compliance Advocate and Management Consultant position, charged with providing operations support to all company sites nation-wide. Conducted internal HR audits, supported program General Managers, Administrators and Business Managers with process change management and implementation to reach compliance goals. Participated in policy review and revisions to keep pace with regulatory changes.Key Contributions:. Provided management consultancy support to executive and line leadership to maintain high-quality, consistent guidance to company-wide field managers.. Participated in interviewing management candidates and providing hiring feedback to leadership as requested.. Researched, verified and maintained all content on internal HR compliance audit tools used company-wide to identify areas of focus for meeting and exceeding HR compliance goals.. Contributed directly, through individual educational and training interventions, to the significant improvement of HR compliance scores in 17 of 21 programs audited year-over-year.. Awarded Employee of the Quarter for outstanding leadership and job performance.

Miami/Fort Lauderdale Area

Promoted to case management position with responsibility for seven hospice programs in the southeast and southwest regions of the country. Followed case load of 50+ patients; negotiated contract rates with non-contracted insurers; and provided clinical updates as needed to obtain appropriate pre-authorizations and revenue in the form of reimbursement for care provided.

Miramar, Fl

Actively established myself in the admissions department as an effective liaison between referral sources, patients and families, and internal staff to ensure patients and families were taken care of in an efficient and compassionate way. Effective, well organized, and competent in all aspects of qualifying new referrals; following up on case details; and data analysis for trending and goal setting.

Miami/Fort Lauderdale Area

Advanced and transferred from Dallas office to corporate headquarters in Florida to manage and expedite completion of a nationwide compensation survey used to establish company benchmarks. Researched, developed, and administered company-wide formal compensation plan; bringing the project, previously behind schedule by 12 months, up-to-date in just 8 months. Promoted to provide direction in the upgrade and implementation of PeopleSoft HR and BenAdmin modules. Successfully automated previously manual processes, streamlining benefit administration and optimizing accuracy of payroll and benefits while driving cost savings. Utilized SQL to pull data sets for review and analysis. Designed and implemented new procedures to insure cost effective and efficient operations.

Dallas/Fort Worth Area

Progressed rapidly through increasingly responsible positions in the Dallas office with an employee base of 300 personnel. Scope of position was expansive and included responsibility for leadership and oversight of all day-to-day human resources management; directed interpretation and application of established policies and procedure throughout the program; provided new hire orientation and ongoing management training (including ADA, EEO, FMLA and FLSA); as well as oversight of key program financial operations; management of supply and equipment inventory; and supervision of all administrative and medical records staff.Key Contributions:. Improved staff morale; received numerous letters of appreciation from employees and superiors, recognizing contributions to inspiring a more positive work atmosphere. Ensured satisfactory employee relations through ongoing coaching and career guidance with line managers and field staff.. Instituted new procedures to maintain accurate personnel files; decreased negative findings from state board surveys and improved overall compliance from 75% to a near perfect 95%.. Interviewed and hired job candidates. Coordinated and conducted monthly new employee orientation sessions.. Provided management training sessions on employee evaluation procedures, management roles in administering the Employee Assistance Program, Employment Law, and other topics, as needed to keep staff and management abreast of new developments.. Awarded Employee of the Year, as well as Employee of the Month twice, for outstanding leadership and job performance.

Dallas/Fort Worth Area

Processed all billing invoices for CPA staff of 3; generated all audit, review and financial statement documents on behalf of principal and CPA staff conducting field operations; coordinated all outgoing correspondence related to quarterly and yearly tax returns for all clients; provided year-round full charge bookkeeping for 8-10 small business clients (including bank reconciliations and monthly financial reporting); engaged all office service and supply vendors for supply inventory and day-to-day office operations.

Dallas/Fort Worth Area

Processed all payroll time sheets for main administrative staff of 30; coded and entered accounts payable transactions; compiled and produced periodic sales reports; generated all monthly and quarterly state sales tax returns; and coordinated inventory management processes for seven retail locations, one wholesale distributorship, and seven service locations. Served as human resources support in closely held private corporation for 100+ commissioned, exempt, and non-exempt employees.

Bachelor Of Arts (Ba), Psychology, Summa Cum Laude

Activities and Societies: Psi Chi National Honor SocietyStudies included work in two research laboratories, one as lab manager.

Associate Of Arts (Aa), Education, Highest Honors

Activities and Societies: President's List

Education record