Sam Karaman Email & Phone Number

Tampa, Fl, Us

Mount Juliet, Tennessee, Us

BBB A+ rated, Largest Indoor Auto Boutique in the Southeast retailing over 1000 vehicles a year with over 46 million in annual revenue. One of the top volume Capital One and Ally Bank dealers in the area and Top Rated CarGurus Dealer for the last 3 years running. Top Rated Google Dealer in the state with over 900 independent reviews. Over 10,000 vehicles sold to all 50 states in the last 10 years.

Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis, and implementing improvement strategies.Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.Tracked pipeline data, won vs. lost opportunities, and lead response times with eLead CRM.Maintained an ethical and positive working environment to reduce turnover and promote high retention rates. Recruited and hired top-level talent to add value and expertise to the sales department.Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.

Ordered and maintained new car inventory levels to achieve volume and gross profit objectives.Managed revenue models, process flows, operations support, and customer engagement strategies.Resolved problems with clients to maintain relationships and increase return customer base.Recruited, hired, trained and managed sales team to set, achieve and exceed sales goals while controlling expenses and exceeding profit and CSI objectives.Leveraged eLeads, AutoTrader, TrueCar, vAuto, KBB and other resources to drive car sales.Liaised with the manufacturer to review sales versus objectives, needs, and growth opportunities and resolve customer complaints.Monitored sales team performance, analyzed sales data, and reported information to General Manager and Manufacturer's Representative.

Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.Communicated product quality and market comparisons by creating sales presentations.Forecasted goals and objectives for sales to the General Sales Manager along with gross profits and key expenses on monthly basis.Investigated and integrated new strategies to expand business operations and grow customer base.Maintained up-to-date knowledge of competitor products and pricing in the market served.Compiled and analyzed data to determine approaches to improve sales and performance.

Created detailed sales presentations to communicate product features and market data.Followed up with existing customers to provide additional support and address concerns.Responded to telephone and in-person requests for information.Applied knowledge of the market and a full range of innovative and unique products to meet customer needs, expanding the company's customer base.Used prospecting and client development techniques to produce fresh leads and maintain a solid conversion rate.Maximized customer retention by resolving issues quickly.Conducted on-site product demonstrations to highlight features, answer customer questions, and redirect concerns toward positive aspects.

Master Of Business Administration - Mba

Bachelor'S Degree, Economics And International Affairs