▪ Receive inbound customer sales inquiries and provide quotations, product / service information, support, and pricing details in response to inbound enquiries, promoting the features and benefits of the brand’s products / services▪ Process sales orders and arrange the dispatch and administration of products / services sold▪ Receive, manage, or escalate customer complaints related to the sale of the brand's products / services▪ Respond to Account Manager/Reseller within 2 hours of receiving a request for a quotation with the quote or relevant SLA▪ Ensure that the relevant quote is done on Customer Relationship Management system prior to releasing the quotation:CRM: - Load opportunity, Do/Load Quote, Check/Load Values (Cost and Selling price), Leave in Identified with default close date, add tracking notes where applicable if customers are communicated with Sales will then be responsible from there.▪ Ensure that the knowledge of all promotions is updated and applied to quotes where relevant▪ Give expert advice to Account Managers/Resellers on product mix and pricing recommendations.▪ Manage the quote and deal registration process through to completion by liaising with the Vendor, Sales Specialists, Brand Teams, and Resellers where needed▪ Provide daily feedback to Sales/Reseller on quotes in progress, to include progress with timelines▪ Revision of quotes as required. Example: amendments to bill of materials and amendments of rate of exchange▪ Maintain professional working relationships with Vendor, Sales Teams, Brand Teams, and Resellers▪ Perform any general administration duties in line with previous capabilities and competencies▪ Maintain order books with all relevant information▪ Maintain brand folders and keep updated with all relevant information with regards to the brand▪ Provide quote support on all DC and N&S brands for internal FD staff▪ Provide sales support directly liaising with resellers for JHB and Africa

• End-to-End recruitment • Recruitment admin and Filling • Formatting CVs for clients • Call and conduct references on candidates • Capture fingerprints onto SmartScreen and do verifications on MIE• Working on emails daily • Interact with new and existing clients • Cold Calling • Conducting screenings and interviews telephonically and in person with candidates • Handling social media pages of our talent division • Source and build database from candidates on LinkedIn, PNet, Placement Partner, Careers-24, and Facebook• Doing interview preparations with candidates • Scheduling interviews and conducting candidate screenings Other• Switch Board operator • Also assisted our accounting team with capturing employees onto the payroll system • Also helped accounting team capture manual bank statements onto Excel Finance:• Was involved with one of SM2s client, in their finance division as their Finance Administrator for 1 year 8 months • Was sending customer invoices on Xero• Dealt with queries and discrepancies relating to payments and invoices• Sent out Statements to customers every Wednesday • Called debtors weekly • Issued credit notes when needed• Did inventory control and capturing on to the client’s system • Daily filling and admin• Did farm visits to check on suppliers • Made sure that all payments relating to invoices are allocated for month end • Had to make sure purchase orders/delivery notes are correct to go with customers orders • Managed all office duties and drivers