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MBA possessing a successful 20 plus year corporate track record in the areas of: Training, Policy Development, Product Documentation, Technical Writing, Compliance, Project Management and Team management. Viewed as a trusted facilitator of key initiatives and known for always delivering high quality end results. I gained this expertise with companies such as:• Kroger Personal Finance• Cincom Systems Inc• Convergys• Humana - formerly ChoiceCare• University of CincinnatiLead project initiatives supporting key stakeholders and functional areas including Finance, Money Services, Compliance, Marketing and Training.Managed project initiatives supporting key stakeholders and functional areas including Product Development, Sales, Operations, and Executive Committee around a unified desktop product. Senior Project Lead facilitating key project initiatives within company’s Information Management Group ($500M division sold to NetCracker).Specialties: •Certified Development Dimensions International (DDI) trainer•Train the Trainer program at Xavier University•Proficient in Windows XP, Microsoft Excel, Word, PowerPoint and Access•Adobe Acrobat, FrameMaker and PDF•Unix, VI, SQL
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Advanced Scrum MasterKroger TechnologyCincinnati, Oh, Us -
Advanced Scrum MasterKroger Technology Oct 2021 - PresentCincinnati , Oh, Us -
Senior Scrum MasterKroger Technology Nov 2020 - Oct 2021Cincinnati , Oh, Us
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Project Manager Scrum MasterKroger Technology Jan 2018 - Nov 2020Cincinnati , Oh, Us
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Project ManagerKroger Technology Nov 2014 - Dec 2017Cincinnati , Oh, Us
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Project Manager - Kroger TechnologyKroger Nov 2014 - PresentCincinnati, Ohio, Us -
Project ManagerKroger Apr 2014 - Nov 2014Cincinnati, Ohio, UsLead project initiatives supporting key stakeholders and functional areas including Finance, Money Services, Compliance, Marketing and TrainingExamples of Key Projects: •Facilitating the rollout of a new money order device for regional Kroger stores.•Project Manager supporting the destination launch of a guest care and money services location in California•Leading steering committee evaluating enterprise wide money services provider impacting all Kroger stores.
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Product Education & Project ManagementCincom Systems 2007 - 2009Riverside, California, UsManaged project initiatives supporting key stakeholders and functional areas including Product Development, Sales, Operations, and Executive Committee around a unified desktop product Examples of Key Projects:•Facilitated a company-wide training model for global clients and internal customers of the unified desktop product called Synchrony.•Managed and facilitated enterprise-wide initiatives to streamline product and customer training, and communication process between key stakeholders such as IT, Development, Sales, and Operations. •Led internal assessments & benchmarking projects resulting in improved product awareness. -
Information Management Group – Training, Analytics And Project ManagementConvergys 1998 - 2007Senior Project Lead facilitating key project initiatives within company’s Information Management Group ($500M division sold to NetCracker).Examples of Key Projects:•Compliance documentation supporting IT, Sales, Service, and external customers. Project scopes included pricing, data initialization guides, and data load processes. •Product and training documentation projects supporting internal and external business partners for new product launches, upgrades, and customized solutions. •Data Integrity – Led ongoing projects focused on improving customer data integrity and interfacing improvements.
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Trainer/Market ResearchHumana (Formerly Choicecare) Jan 1994 - May 1998Louisville, Kentucky, Us• Developed and delivered Access reports on a corporate level to managers, directors and other executives on our customer business• Worked with executives to analyze report results to determine a plan of action• Trained new customer service representatives to work with insurance customers, physician offices and medical facilities regarding claim payment and issue resolution• Trained existing CSR’s and other employees on new company items or changes• Developed and delivered new hire orientation
Sam Kemp Skills
Sam Kemp Education Details
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University Of Cincinnati Carl H. Lindner College Of BusinessMarketing -
University Of CincinnatiPolitical Science
Frequently Asked Questions about Sam Kemp
What company does Sam Kemp work for?
Sam Kemp works for Kroger Technology
What is Sam Kemp's role at the current company?
Sam Kemp's current role is Advanced Scrum Master.
What is Sam Kemp's email address?
Sam Kemp's email address is sa****@****ail.com
What is Sam Kemp's direct phone number?
Sam Kemp's direct phone number is +151372*****
What schools did Sam Kemp attend?
Sam Kemp attended University Of Cincinnati Carl H. Lindner College Of Business, University Of Cincinnati.
What skills is Sam Kemp known for?
Sam Kemp has skills like Software Documentation, Training, Management, Crm, Project Management, Microsoft Excel, Customer Service, Leadership, Call Centers, Integration, Enterprise Software, Process Improvement.
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