AeroLeads people directory · profile
Sam Kessler Email & Phone Number
Senior Customer Success Operations Manager
at
Abnormal Security
1 work email found
@lockstep.io
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Customer Success Operations Manager
Location
Denver Metropolitan Area, United States, United States
Who is Sam Kessler? Overview
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Quick answer
Sam Kessler is listed as Senior Customer Success Operations Manager at Abnormal Security, based in Denver Metropolitan Area, United States, United States. AeroLeads shows a work email signal at lockstep.io and a matched LinkedIn profile for Sam Kessler.
Sam Kessler previously worked as Customer Success Operations Manager at Abnormal Security and Manager, Customer Success Operations at Sage. Sam Kessler holds Bachelor’S Degree, Bba Human Resources & Business Management, Sociology from Baylor University.
Company email context
Email format at Abnormal Security
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{first_initial}{last}@lockstep.io
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Profile bio
About Sam Kessler
As a Customer Success Operations Manager at Abnormal Security, I enable and empower the Customer Success team to deliver exceptional service and value to our clients. I manage the deployment and optimization of technology, processes, and training, and provide data-driven insights and recommendations to drive strategy and performance.
Listed skills include Social Media, Facebook, Time Management, Social Networking, and 14 others.
Current workplace
Sam Kessler's current company
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13 roles
Sam Kessler work experience
A career timeline built from the work history available for this profile.
Senior Customer Success Operations Manager
Current
Sep 2024 - Present
Customer Success Operations Manager
Sep 2022 - Sep 2024
Manager, Customer Success Operations
Lockstep (Acquired by Sage)- Led long term and short term strategy for achieving team and company goals through the deployment and management of technology, processes and training. - Managed tech stack including Gainsight, Salesforce, Office 365, Smartsheet and Zendesk.- Oversaw 1 data operations analyst and 1 Customer Communications Analyst
Jul 2021 - Sep 2022
Manager, Customer Success Operations
- Managed one Operations Analyst and 6 CSMs.- Overhauled CRM analytics tracking to improve the flow of conversion data for ~30% of clients where data was incorrect.- Created and tracked Account Manager KPIs to increase client sentiment and management visibility into Account Manager activity.- Provided high level portfolio analysis of all Account Manager's.
Jan 2019 - Jun 2021
Enterprise Customer Success Manager
- Managed ~5% of FareHarbor's Gross revenue in 2018 with a 98% retention rate- Ran a project that increased Clients' Gross Revenue over 100k and a.2% increase to FareHarbor's bottom line- Held weekly 1:1 meetings with team members to mentor them in eCommerce optimization, analytics tracking and relationship management
May 2018 - Jan 2019
Customer Success Manager
- Excelled in consistent client interaction for portfolio of 200+ accounts- Recognized for expertise in software knowledge/use- Aided in reformatting processes within the Account Management team for better internal communication and external client growth
Jul 2017 - May 2018
Arrow Capital Solutions Sales Analyst
- Actively reached out to all internal sales teams to educate them on the offerings of the Capital solutions team.- Performed data management in Salesforce for current and future leads- Worked on Intern Project to aid in organization's Sustainability initiative
Jun 2017 - Jul 2017
Recruiting And Payroll Analyst
- Processed payroll for all salary and hourly employees- Performed research project on how to better recruit and maintain employees in an industry with high turnover
Jan 2017 - May 2017
Human Resources Specialist
- Processed bi-weekly payroll for 150+ employees- On-boarded all new employees- Managed data on benefits and employee turn-over
Aug 2016 - Dec 2016
Concierge
Jun 2015 - Sep 2015
Business Administration Analyst
Jun 2015 - Aug 2015
Counselor
May 2014 - Aug 2014
1 education record
Sam Kessler education
-
Baylor University
FAQ
Frequently asked questions about Sam Kessler
Quick answers generated from the profile data available on this page.
What company does Sam Kessler work for?
Sam Kessler works for Abnormal Security.
What is Sam Kessler's role at Abnormal Security?
Sam Kessler is listed as Senior Customer Success Operations Manager at Abnormal Security.
What is Sam Kessler's email address?
AeroLeads has found 1 work email signal at @lockstep.io for Sam Kessler at Abnormal Security.
Where is Sam Kessler based?
Sam Kessler is based in Denver Metropolitan Area, United States, United States while working with Abnormal Security.
What companies has Sam Kessler worked for?
Sam Kessler has worked for Abnormal Security, Sage, Fareharbor, Arrow Electronics, and Always Best Care Senior Services.
How can I contact Sam Kessler?
You can use AeroLeads to view verified contact signals for Sam Kessler at Abnormal Security, including work email, phone, and LinkedIn data when available.
What schools did Sam Kessler attend?
Sam Kessler holds Bachelor’S Degree, Bba Human Resources & Business Management, Sociology from Baylor University.
What skills is Sam Kessler known for?
Sam Kessler is listed with skills including Social Media, Facebook, Time Management, Social Networking, Customer Service, Leadership, Microsoft Office, and Powerpoint.
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