Sam Khader Email & Phone Number

Corona, Ca, Us

Corona, Ca, Us

Dallas, Texas, Us

As a collaborative and detail-oriented Business Analyst, I specialize in translating user requirements into actionable specifications for mobile and web applications. With extensive experience working closely with UI/UX designers, mobile developers, and QA analysts, I excel in delivering high-quality products on time and within budget. I am proficient in generating Use Case diagrams using Visio and Lucid and have a proven track record in leading requirement gathering efforts, including creating production data subsets and masking sensitive data with Informatica TDM. Additionally, I have expertise in API(SOAP,Rest, Apache Kafka, MQ integration, developing and maintaining product backlogs, prioritizing tasks, and collaborating with DevOps teams to optimize software deployment processes,cost optimization on AWS.

Richardson, Texas, Us

As a seasoned professional in product development and problem management, I have worked on multiple projects, including migration of Sales, Marketing, Service clouds, Communities, and Force.com platform. With a deep understanding of Salesforce.com and ZOHO CRM, I excelled in documenting user stories/epics, user acceptance criteria, and defining test strategies. I was also involved in data warehouse projects for enterprise reporting and integration projects between Salesforce and MuleSoft. I was proficient in guiding agile development, delivery, and ongoing evolution of products/supporting infrastructure, as well as collaborating with cross-functional teams to develop and implement e-commerce strategies, including website optimization, product pricing, and marketing campaigns. I had experience in conducting data analysis and market research to identify trends and opportunities for business growth. Additionally, I was skilled in defining test strategy and setting up test automation frameworks for iOS apps using frameworks like Appium or Xcode. I collaborated with stakeholders at multiple levels and led teams to define and deliver solutions, and I had a proven track record of analyzing production issues and providing resolutions to set up and configuration-related issues.

Dallas, Texas, Us

As an experienced Business Analyst, I had an opputuity to work on a range of technologies and gain expertise in activities such as risk management variance analysis, debt-to-asset percentage analysis, recommendations, presentations, and project documentation. I had extensive experience in coordinating Scrum ceremonies, including Sprint Planning, Daily Standups, Sprint Retrospectives, Sprint Demos, Story Grooming, and Release Planning. I assisted in defining and deploying new product development processes, as well as managed Sprint Backlog items and tasks. I liaised between developers and project stakeholders, fostering quality communication between engineering disciplines, and removing obstacles for Developers and Testers. I prepared project documentation based on requirements, including BRD, SRS, and other necessary documents. I collaborated with Business Partners and Cross-Functional Teams, supporting system documentation and communicating necessary changes and development to stakeholders in meetings. Additionally, I worked with testing teams to design standards and provided technical leadership and expertise in the reorganization of a complex End-to-End Testing effort. I performed system analysis and organizational reviews of existing QA processes, focused on continuous process improvement strategies, and controlled project resources, planning, and implementation using MS Project, SharePoint, and Agile methodologies. Overall, my experience equipped me with a deep understanding of SDLC, and I coordinated functional and performance testing with QA teams to ensure successful project completion.

As a Business analyst, my job role involved analyzing the legacy system for PST (Petroleum Storage Tanks) Portal, designing a new highly regulated system and eliciting business requirements for a brand new portal. I documented all the IAM policies for developers to create an Access Control Engine and worked closely with the Design Team for UI/UX for the Public Imaging Portal and Operator Training (Moodle LMS). Additionally, I analyzed the product capabilities of Moodle and leveraged its built-in functionality to achieve the business requirements with additional custom code. I elicited Business Requirements for Facility Portal, Current Tank Owner, New Tank Owner, PST Licensee, Certified Tester, and Licensee Portal, and worked closely with the QA team on test plans and test cases. I defined and documented non-functional requirements for the system from UX, Security, and Performance perspectives. Overall, my expertise in eliciting and documenting requirements, collaborating with cross-functional teams, and analyzing product capabilities enabled me to successfully design and develop a highly regulated PST Portal.

Dallas, Tx, Us

As a Business analyst, my job role involved conducting detailed and comprehensive business analysis by working with the tech team and end-users to identify system and operational requirements and improvements. I analyzed and documented Business requirements and Business Process Models to create BRD for a better understanding of the business process. I created the business process model using Visio and presented it to the SME for validation and getting signoffs. I tracked and maintained stakeholder requested enhancements and changes using SharePoint. Additionally, I used Excel to create data mapping documents which were used by the Development & Testing team, and I worked closely with them to ensure the correct data element was being passed from one system to another. I conducted walkthrough meetings to validate the accuracy of the mapping document with the Business and technical team. I worked from FSD (Functional Specification Documents) to make changes to the mapping document based on a CR (change Request). I was actively involved in Cross Platform meetings, validating data transfer accuracy and data migration rules with different systems. Furthermore, I created technical documents for non-functional requirements for performance, quality, and responsiveness of IOS and Android applications. Overall, my expertise in business analysis, data mapping, and technical documentation enabled me to ensure the accuracy and effectiveness of the systems and processes involved.

San Francisco, Ca, Us

As a Business analyst, My job role involved conducting meetings, interviews, and workshops with stakeholders to collect business requirements. I used this information, along with the vision document, to transform business requirements into System Requirements Specifications. I interacted with the stakeholders to review and baseline the design documents and helped to identify reports for the decision support system while interacting with database designers and architects. Additionally, I conducted milestone planning of the project through walkthroughs and meetings involving various leads from Development, QA, and Technical Support teams. I was responsible for defining and documenting System Requirement Specifications/Feature requirements and supplementary requirements in RequisitePro. I created and managed project templates, use case project templates, requirement types, and traceability relationships. Furthermore, I created Use Case Model and detailed use cases in conjunction with the project team to define the features of the application to be used by the development team. I interacted with the QA team to design test cases from the detailed use cases and the use case diagram using Test Director. I attended Change Request Meetings to document corresponding changes and implemented procedures for enforcing changes through defect tracking using Test Director. Lastly, I collected test metrics weekly that reflected the status of the test execution and the state of the defects and presented a weekly status report to management. Overall, my expertise in system requirements, use case development, and test case design enabled me to ensure the success of the projects and provide necessary updates to management.

Zurich, Ch

As a system analyst, my job role involved installing, configuring, and managing WebSphere Application Server ND V6.x/5.x and IHS Server V6.x/5.x. I implemented the Clusters, Cluster Members (using Vertical and Horizontal Scaling) to recover from a single point of failure. I conducted milestone planning of the project through walkthroughs and meetings involving various leads from Development, QA, and Technical Support teams. I was responsible for defining and documenting System Requirement Specifications/Feature requirements and supplementary requirements in RequisitePro. Furthermore, I created and managed project templates, use case project templates, requirement types, and traceability relationships. I created Use Case Model and detailed use cases in conjunction with the project team to define the features of the application to be used by the development team. I interacted with the QA team to design test cases from the detailed use cases and the use case diagram using Test Director. I attended Change Request Meetings to document corresponding changes and implemented procedures for enforcing changes through defect tracking using Test Director. I collected test metrics weekly that reflected the status of the test execution and the state of the defects and presented a weekly status report to management. Additionally, I prepared and documented System Requirements and workflows for the Content Management Application tool. I wrote Procedure Manuals and was responsible for continuity preparedness. I managed various tests, stored test information, reviewed and analyzed test results, conducted presentations of the QA test results with analysis to the stakeholders and users, and documented modifications and requirements. Overall, my expertise in system administration, requirements analysis, testing, and documentation enabled me to ensure the success of the projects and provide necessary updates to management.