Served in the Industry Solutions Group and built/maintained industry sites including positioning, posting new content, and enhancing the internal repository. Enhanced user experiences and engagement across a national customer base to increase sales and revenue. • Overhauled, rebuilt, and maintains 13 internal sales industry sites, driving intuitive navigation, and ease of content searchability for an improved customer journey and user experience.• Spearheaded a CMS revamp from Adobe AEM to Salesforce CSM. Rebuilt 13 sites by attending several educational webinars and live calls to become proficient in the new platform. • Within 2 weeks, re-set up all 13 sites and executed a seamless transition to better support customers. • Reduced the internal steps for the CMS to make it more efficient.• Collaborated with teams and stakeholders to create user-centric assets for global marketing campaigns – enhancing product promotion, brand awareness, and customer engagement through compelling visual design.

My role as a Web Developer on the SalesConnect platform was to transform the tool internally to make it the robust platform that it was implemented to be. Cisco SalesConnect is a single point of access to quickly and easily find sales collateral, proposals, and more. I coded, project managed, and created strategic thought leadership around the ever-increasing sales platform for Cisco. Starting from the ground up, I created processes, strategies, and efficiencies to streamline User Experience and promote use of the tool internally. • Maintained internal Cisco websites using HTML5, CSS, JavaScript and jQuery• Designed new webpages within Adobe CQ5 CMS library components• Generated and revised web pages• Ensured sites are functioning properly and are available to users• Generated custom metrics reports• Project managed SalesConnect hubs and platforms migration

During my time with AT&T, I built, updated, and modified code in major applications in a semi-agile environment to drive efficiency and make the platforms I touched easier to use. I organized, translated, and merged code from diverse sources, performed tests prior to major development releases, and debugged defects in existing applications. This increased the usability of the applications and drove their successful re-launch.

I managed and led major web development projects with the Global Government Solutions Group. I worked cross-functionally to incorporate content and graphics. I also created graphics for announcements and new and existing web pages. I developed dynamic soft applications in PERL/CGI in addition to JavaScript, jQuery, XML, and CSS to update the web pages. Technical Skills• HTML/HTML5, DHTML, CSS&CSS3, JavaScript, jQuery, AJAX, XML/JSON• AngularJS, Node.JS, ExpressJS, Sass (Basic Knowledge)• Bootstrap 3.0• Git• UX/UI• PERL/CGI, PHP, mySQL (Functional Knowledge)• Adobe Suite CS5 (Dreamweaver, Fireworks)• WordPress 4+• Linux/UNIX• Windows XP, 7 and 8• SSH

• Lead developer on full redesign project for online chat and message boards product releases resulting in a marked shift in company marketing strategy for attracting new business• Defined and negotiated contract terms of customer design projects• Implemented UI design projects for clients, designed online support forum and provided web development support for support desk team• Appointed as Interim Manager for the technical support group from January through April 2001