Sam Khoury Email & Phone Number

Melbourne, VIC, AU

Melbourne, Victoria, AU

Responsible for the development and implementation of a new Enterprise I&T Strategy based on five key themes: Data & Insights, Digital Engineering, Capability & Knowledge, Platform Value, Innovation | AI | Machine Learning. Advocating and instilling the I&T Guiding Principles across the organisation: Value Driven, Responsibly Governed, Enterprise-wide.

Melbourne, Victoria, AU

• Responsible for I&T Program Delivery, PMO, Enterprise Architecture, Business Analysis & Change - aligned to implementing a target state (I&T Strategy & Business Operating Model) as approved by the Executive Committee.
• Built a high performing team during Covid, under my leadership to deliver multiple Enterprise Programs centred on enterprise systems uplift, digital enhancement & transformation, automated integration, and.
• Built a central PMO capability to facilitate robust and effective oversight and management of Program Delivery, enhanced further through the implementation of an automated PPM "Digital PMO" built on PowerBI / PowerApps.
• Defined and implemented an enterprise architecture aligned to the IT Strategy target state.
• Contributed to the human capability build within a new Corporate Technology function across MTIA including PMO, project delivery, enterprise architecture, IT security & information management and change management.
• Provide expert advise and leadership to the CIO and Executive Technology and Business Leaders on effective delivery of organisational strategic objectives

Melbourne, Victoria, AU

• Enabled the delivery of a global strategic partnership with a joint partner on a high profile digital automation Program within BHP Technology R&D. Led and provided expert services to the Executive and Program.
• The ability to automate and optimise the design of pit and ramps on site, to maximise the tonnage, whilst reducing design timeframes and waste
• Ability to in near real time to monitor and manage deviations from plan using lead indicators, and implement corrective actions in place to achieve targets
• Ability to view and plan mine sites in 2D, 3D and 4D views to play forward and back the historical and proposed mine excavation plans
• For the first time, create a seamless view of information to inform, analyse, predict and automate decisions to optimise outputI also developed the routines and practices to enable a visionary team to implement a key.

Melbourne, Victoria, AU

• The Customer Transformation Program was a significant investment in a series of Programs aimed to increase customer centricity, agility and analytical capability of the organisation. I had a key leadership role to work.
• Implementation of a product, service and experience incubator, where, using scaled agile, the business could germinate, iterate and liberate new concepts against commercial and customer viability
• Established a human centred design practice, delivering actionable insights for the business for new revenue and retention initiatives
• Delivery of a credit decision engine, and a meter data management platform to enhance the customer onboarding and billing capability
• Completed a RFI/RFP in the selection of CRM and billing product solution, and appointment of the Systems Integrator for implementation
• Led the development of effective governance and managing a highly-complex contract with a Tier 1 ERP vendor.

North Sydney, NSW, AU

• A senior leadership role supporting the delivery of Australia’s largest ICT infrastructure program targeted to bring world-class internet connectivity to 8M homes by 2020, I was initially appointed to lead a team in.
• Achieved all deliverables relating to the Definitive Agreement, successfully managing a multifaceted stakeholder environment to lay a strong foundation for a successful program;
• Delivered required IT program plan to enable the implementation of the MTM National Broadband Network, with millions of households already connected, ready for service and forecast for 2017;
• Established a documented, consistent and repeatable process to agree IT statements of work with Telstra to drive program delivery.

Southbank, VIC, AU

• 1. Appointed to a leadership role on the $100M+ ‘WorkOut’ Program tasked to replace over 140 legacy systems with SAP (integrated Enterprise Asset Management/Enterprise Resource Planning) platform, I developed and.
• Supported the delivery of the SAP program against all specified milestones and to time expectations, successfully going-live in April 2015;
• Enabled a high performance business utility through the implementation of SAP, an initiative that is forecast to realise multimillion dollar OPEX benefits;
• Delivered an improved asset management tool to support the objective of having a zero LTI rate.2. Entrusted to support the recovery of the Government mandated AMI program to deploy 722K smart meters across Victoria, I.
• Delivered a major IT solution in 12 months, laying a foundation to support the scheduled implementation of smart meters;
• Increased the accuracy of reporting by 25% and reduced the resource effort through near full automation;

Melbourne, Victoria, AU

• In this role, I provided strategic leadership to improve the delivery of enterprise wide change programs and introduced PMO governance rigour to maximise the productivity and efficiency of IT solutions. Leading PMO.
• Successfully delivered a complex ERP system implementation to realise an e-enrolment and e-initiation capability, enhancing student experience and bringing the University into the modern era;
• Worked actively and sensitively with the academic community to develop a business case and IT system foundation for e-learning, managing all project governance, the tender process and delivery schedules;
• Built a capable PMO capability, providing 1-1 mentoring opportunities to junior staff to proactively champion the education, learning and development ethos of the organisation.

Melbourne, Victoria, AU

• Manage multiple project managers, project teams and business stakeholders.
• Manage the integration of strategic business processes through technology related projects within a program.
• Manage IT programs and projects ensuring they comply with approved financial, quality, risk, change management and benefit realisation processes to ensure individual projects are delivered on time and on budget.
• Responsible for the development and implementation of a Program Management Plan (based on MSP) and all associated program documentation.
• Provide authoritative planning advice to organisational leaders on all matters related to the management and operation of IT programs and related organisational change.
• Planning and designing programs and proactively monitoring its overall progress, resolving issues and initiating corrective action as appropriate.

Chief Digital Officer Program, Leading Transformation

Bbis (Infosys), Business Information Systems (Honors)