Sam Hoy Email & Phone Number
@activecampaign.com
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Who is Sam Hoy? Overview
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Sam Hoy is listed as Senior Business Systems Administrator at ActiveCampaign, based in Atlanta Metropolitan Area, United States, United States. AeroLeads shows a work email signal at activecampaign.com and a matched LinkedIn profile for Sam Hoy.
Sam Hoy previously worked as Product Development Senior Specialist at Showmojo and Customer Champion at Zapier. Sam Hoy holds Bachelor Of Arts (B.A.), English Language And Literature, General from Florida State University.
Email format at ActiveCampaign
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AeroLeads found 1 current-domain work email signal for Sam Hoy. Compare company email patterns before reaching out.
About Sam Hoy
I'm an experienced technical support and customer education provider, a quick learner, and a motivated contributor. Happy to stay within customer support for SaaS and other software, but eager to demonstrate value in other roles where customer empathy, attention to detail, and tech savvy are valued!In my free time, I'm an Etsy seller, a knitter, and a lover of comedy and television. My full resume can be supplied on request.Overview:- Fluent in both Windows and Mac OS, Google Apps, Microsoft Office Suite- Experience administering Asana, Confluence, G Suite, Harvest, Office 365, Slack, Zendesk- DNS experience- Strong understanding of email marketing and email deliverability concepts- Strong HTML and CSS skills- Experience working with and troubleshooting HTML, CSS, SQL, PHP, REST APIs- Comfortable navigating Adobe Creative Cloud and Wordpress
Listed skills include Customer Service, Technical Support, Application Support, Social Media, and 20 others.
Sam Hoy's current company
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Sam Hoy work experience
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Senior Business Systems Administrator
Current
Product Development Senior Specialist
Customer Champion
Supported no-code automation platform with in-depth web application and API knowledge. Customer satisfaction consistently over 90%.
Zendesk Administrator
Contract role with the Vendor Collaboration team working to onboard teams into a multi-brand Zendesk instance.
Tech Support Lead
Start-up environment focusing on Email Playground, a distributed email marketing platform integrating with IBM's Watson Campaign Automation platform (formerly Silverpop). High-touch, high-demand customer support and customer account management, including troubleshooting PHP-based SaaS platform, email deliverability, SQL databases, WCA integrations, as well.
Product Expert
High-demand customer support and troubleshooting for associations and nonprofits using a SaaS platform incorporating content management, database, emailing, forms, and financials. Phone and email-based support via Zendesk. Administered a multi-tenanted Zendesk environment.Contributed to internal training and documentation to increase the support team's.
Customer Success Engineer
Customer support for Enterprise level customers for an email platform including on-premise software, database connections, cloud-based analytics and account management, and API usage. Customer account management, troubleshooting, and email best practices provided via phone and email helpdesk (Zendesk). Zendesk administrator, tasked with building Help.
Implementation Consultant
Led new customers through onboarding processes, including: technical setup for email authentication (i.e. DNS: DKIM, SPF), training on the marketing automation platform, guidance on best practices for email marketing, and troubleshooting assistance. Contributed to customer training curriculum as well as internal new-hire training processes.
Advanced Technical Support
Advanced Support Technical Adviser (March 2015 - February 2016): Communicated directly with Product Developers and Delivery Engineers to report bugs, provide feedback, and escalate support issues. Worked on a team of internally motivated, technically minded individuals to provide elevated customer support for advanced topic such as integrations and API.
Administrative Assistant
Small but fast-paced business in which I acted as executive and administrative assistant to the CEO and financial manager, as well as receptionist and office manager. Tasks included customer service, managing customer and vendor account information, accounts payable and receivable, creating marketing materials, handling all incoming and outgoing.
Sam Hoy education
Frequently asked questions about Sam Hoy
Quick answers generated from the profile data available on this page.
What company does Sam Hoy work for?
Sam Hoy works for ActiveCampaign.
What is Sam Hoy's role at ActiveCampaign?
Sam Hoy is listed as Senior Business Systems Administrator at ActiveCampaign.
What is Sam Hoy's email address?
AeroLeads has found 1 work email signal at @activecampaign.com for Sam Hoy at ActiveCampaign.
Where is Sam Hoy based?
Sam Hoy is based in Atlanta Metropolitan Area, United States, United States while working with ActiveCampaign.
What companies has Sam Hoy worked for?
Sam Hoy has worked for Activecampaign, Showmojo, Zapier, The Home Depot, and Zen1210.
How can I contact Sam Hoy?
You can use AeroLeads to view verified contact signals for Sam Hoy at ActiveCampaign, including work email, phone, and LinkedIn data when available.
What schools did Sam Hoy attend?
Sam Hoy holds Bachelor Of Arts (B.A.), English Language And Literature, General from Florida State University.
What skills is Sam Hoy known for?
Sam Hoy is listed with skills including Customer Service, Technical Support, Application Support, Social Media, Email Marketing, Email Marketing Software, Marketing Communications, and Html Emails.
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