Sam Kindervater Email & Phone Number

Virtual

Communications and data lead for DevCon and AWEsome internal conferences.

Virtual

Responsible for:• Ownership of the internal writing wiki ('The Writing Hub') increasing monthly unique learners from +9k in 2021 to +31k in 2022 and +32k in H1 2023.• Developing 4 eLearning courses on Amazon-specific documents with +13k unique learning experiences from 56 countries in the first 12 months and an average NPS of 79.• Building data collection and Quicksight dashboards for writing programs.• Improving Operational Excellence, focused on developing hands-off-the-wheel mechanisms.• Facilitating Amazon Business Writing virtual ILTs for Amazon new hires across the globe.

Edinburgh, Scotland, United Kingdom

Program management developing and adopting Diversity, Equity and Inclusion initiatives for the International Technology organization across Asia, Europe and the Americas.Responsible for:• Completing a full data audit of organization's diversity health metrics.• Building program roadmap of 8 projects/initiatives and goals which received full support from VP and 6 directors.• Developing learning experiences for organization including custom virtual ILTs, wiki platforms, and Slack channels.• Partnership with recruitment teams on gender diversity initiatives.• Tracking success metrics of individual programs and providing monthly flash reports and quarterly business reviews to leadership. This also included taking action on any problems identified in the data.

Edinburgh, City Of Edinburgh, United Kingdom

Executive Assistant to 3 Customer Services Directors, spanning Europe and the Americas.Program Manager responsible for Inclusion & Diversity and Amazon Connections (employee satisfaction) programs for Worldwide teams.

Luxembourg

Program Manager for International Technology diversity programs and business operations. Manager of EAs and Project Managers supporting International and European leadership.

Luxembourg

EA to the VP, International Technology supporting the team in Europe, North America, Japan, China and India.Responsible:• for full-time calendar management for Intl VP and EU Director• for extensive travel planning for individuals and larger groups including complex itineraries for summits and other events• for space management • for the creation and upkeep of multiple bi-weekly and monthly metric reports for the team and other VPs• for the consolidation and upkeep of data storage and retrieval through Windows shared drives, SharePoint and Wikis.• as team specialist in company's administrative systems and tools, ensuring team can efficiently navigate administrative tasks

Luxembourg

EA to the VP Fashion, Europe, also supporting the wider team.Responsible:• for full-time calendar management for EU VP and EU Creative Director's as well as support for 4 other directors• for extensive travel planning for individuals and larger groups including complex itineraries for summits and other events• for management of some vendor-facing projects• for space management in multiple offices• as the team specialist in Non-Inventory Accounts Payables, ensuring payment of vendors and contractors• as team specialist in company's administrative systems and tools, ensuring team can efficiently navigate administrative tasks

Leicester, United Kingdom

• Taught General English, Academic English and conventions, as well as Business and Computing English. EAP subjects taught include presentation skills, lecture listening, academic reading and writing, referencing conventions. Levels ranged from IELTS 3.0 to IELTS 7.0.• Taught skills and examined exams for PET, KET and IELTS exams.

Leicester, United Kingdom

• Responsible for planning and coordinating two entire 5-week courses including around 40 teachers and more than 500 students on both years.• Designed the courses’ timetables, handbooks, materials, syllabi, guest lectures and tests.

Bachelor Of Arts (Ba), Tefl And English, First Class With Honours

Activities and Societies: Student Rep 2007-2008

Level 3 Diploma, Personal Assistant

A-Levels, English Language And Literature, General