Sam Kinnard Email & Phone Number

Target, solicit , and maintain accounts in the corporate, government, and athletic market.

Target, solicit, and maintain accounts in the SMERFE, and Social Catering markets.

Manage a staff of 60 people including 5 supervisors.Responsible for the housekeeping department’s budget, and assisted hotel in meeting financial goals by strategically scheduling staff according to hotel needs, allocating spending in a way that would achieve both the financial goals of the hotel as well as quality service to our guest.Study and administer training to the housekeeping staff in the following areas: latest cleaning techniques, use of new cleaning products as well as tools, safety training, and customer service.

Target, solicit, and maintain accounts in the Corporate Market

Targeted and solicited corporations and associations in the Northeast corridor of the United States to bring their meetings and conventions to Philadelphia.Service preexisting accounts based in the Northeast corridor of the United States.Traveled throughout the Northeastern United States promoting Philadelphia as a destination for conventions, tourism and small meetings.

Targeted, solicited, and maintain accounts in the SMERFE market.Worked as a Sales Manager in the Event Booking Center where we sold multiple Marriott hotels in the Philadelphia Area.Traveled to local Marriott hotels to conduct site inspections.

 Managed the day-to-day operations of the Front Desk. Generated and analyzed Guest Occupancy Reports Resolved all guest problems that related to the Front Desk Operation Scheduling and payroll.

Managed staff of 150 people including 10 supervisors.Responsible for keeping department moral at a high level by instituting incentive plans for the staff, planning team building exercises.Study and administer training to the staff.Recognize staff for accomplishments, and hold everyone accountable for their duties.