Stephen (Sam) Knipe Email & Phone Number

Key Competencies• 28 years’ experience in the IT field and Retail Industry.• Financial management skills including budget control and revenue generation.• Ability to deal with multiple tasks/projects simultaneously, with strong project management skills using Prince 2 methodology.• Directly managed all aspects of the project lifecycle to oversee and delivery quality outcomes from ERP to Implementation and Support.• Ability to identify and analyse a problematic situation and determine suitable resolutions and strategies.• Strong conflict resolution and negotiation skills.• Ability to communicate (both verbal and written) and influence staff/management at all levels, whilst building effective working relationships .• Experience managing, leading, and mentoring a support team including the management of vendors.• High attention to detail and accuracy.• Broad working knowledge of the following Operating Systems: Unix, OS2, XP, NT, 98• Sound experience using the following Programming Languages: DB/C, Visual Basic, SAP ABAP, SAS, Natural 2, Cobol• Databases: DB2, DMS 1100 (CODASYL), Adabas • Proficient in Microsoft Project, Sharepoint, Microsoft Office Suite, SAP, MYOB, JDA BOS• ITIL V3 certified (Foundation)• Enterprise Resource Planning (ERP) product selection experience

Listed skills include Business Analysis, Business Process Improvement, Project Management, Project Delivery, and 8 others.