With over five years of experience in the transportation/trucking/railroad industry, I am a Service & Parts Manager at Truckloader Services Limited, a leading service provider for hydraulic loading equipment for commercial vehicles. In my current role, I manage the service and parts department, overseeing the inventory, ordering, and delivery of parts and accessories for our clients. I also coordinate the scheduling, dispatching, and invoicing of service and repair work, ensuring customer satisfaction and retention. Additionally, I contribute to the business development and growth of the company, identifying new opportunities, generating leads, and negotiating contracts. My core competencies include office administration, logistics, sales, and customer service. I have a proven track record of increasing sales revenue, reducing costs, and improving efficiency. I am proficient in Microsoft Excel and other software tools that facilitate data analysis and reporting. I am passionate about delivering high-quality service and solutions to our clients, and I enjoy working with a diverse and dynamic team.