Samantha Lee Pan Email & Phone Number

County Galway, Ireland

Responsibilities:- Manage application deployment, availability, performance, maintenance and upgrades- Manage application support and training (service levels and staff)- End-user support and training- Engage with open source communities- Manage application-related communication, feedback and surveys

- Manage the Learning Technologies division and other management duties- Manage application deployment, availability, performance, maintenance and upgrades- Manage application support and training (service levels and staff)- End-user support and training- Engage with open source communities- Manage application-related communication, feedback and surveys

Cape Town

This position was assisting with the managing the effective delivery and support of production software and services provided to the University community by the Learning Technologies team in the Centre for Innovation in Learning and Teaching.Responsibilities:- Manage application support and training as a senior support consultant- End-user support and training- Engage with open-souce communities- Manage application-related communication, feedback and surveys

Cape Town, South Africa

Map production (Image Edit) TeamResponsibilities:- Manage, supervise & train a team of approximately 18 Spatial Information Technicians and Trainees- Plan and schedule mapping production tasks and responsibilities- Assign and track progress of production targets, deliverables & deadlines- Daily, weekly & monthly reporting on production hours & throughput- Liaise with Production Manager & Technical Manager regarding priorities & deliverables- Commit to implementing a culture of Quality, Productivity & Efficiency in the workplace- Check & quality control all relevant aspects of digital mapping production within the team- Produce administrative documentation as required including project plans, documentation of procedures, quality assurance reports and timesheets- Assist HR Managers with HR tasks for the team- Commit to safe work practicesPractical skills:- Knowledge of digital imaging software (e.g. Photoshop) and administrative software (e.g. Word, Excel)- Develop and maintaining good co-worker relationships- Ability to work as an individual and a team member- Ability to take on increasing levels of responsibility- Ability to work to project deadlines- Proven time management skills- Willingness to work beyond normal office hours when required

Cape Town, South Africa

Orthophoto production and photogrammetry teamTasks:- Perform image editing, orthophoto processing, seamline editing, digital pre- and post- processing- Perform geodetic reductions, datum transformations, re-projections & geoidal corrections- Perform final Orthophoto product checking and assembling for final delivery- Perform GIS tasks including data checking, format conversions, reprojections, data cleaning, data attribute edits, clipping & sub-setting, digitising and new capture- Liaison with other specialists & departments on best work practices for digital mapping production- Check and quality control of all aspect of digital mapping production- Produce administrative documentation as required including documentation of procedures, quality assurance reports and timesheets- Commit to safe work practicesSkills:- Proficiency in technical software (e.g. Photoshop, Orthovista, ArcGIS, Microstation, Socet-Set, Global Mapper) and administrative software (e.g. Word, Excel)- Develop and maintaining good co-worker relationships- Ability to work as an individual and a team member- Ability to take on increasing levels of responsibility- Ability to work to project deadlines- Proven time management skills- Willingness to work beyond normal office hours when required

Various contract & part-time work while studying full-time. This included:1. Geospatial Software Instructor - contracted to previous employees to offer short training courses for:- ERDAS IMAGINE - Introductory to Quantum GIS (QGIS)2. Mapping & Cartography work- Worked on various maps for an upcoming book on benefit sharing by the Environmental Evaluation Unit, University of Cape Town- Worked at the Sustainable Livelihoods Foundation (www.livelihoods.org.za) from Feb to Mar 2013 on survey waypoint data

Cape Town

Part-time work organising workshops and meetings, writing articles, communicating with educators, collaborating with the CET OER team, OER Africa, and various other parties, helping manage and facilitate the conversion of teaching materials to electronic open education resources, quality-checking and publishing the finished materials.

Swellendam / Cape Town

Contract work. Involved creating Free and Open Source Software (FOSS) GIS training materials, including Quantum GIS 12-session screencast series. Various work on website setup, web-mapping and geospatial data processing.

Cape Town Area, South Africa

Providing ERDAS remote sensing software technical support and training, with international certification as an ERDAS Imagine trainer. Assisting with client support and sales, and tracking of daily software sales, transactions and queries.

Cape Town

Part time work during postgraduate studies. This involved the creation of Open Educational Resources (OER). Tasks included quality checking, image copyright issues in teaching materials, finding replacement images and licensing OER under Creative Commons licenses.

Cape Town

Contract work: Email support and query handling, setting up online material and various other support roles for the international biennial online conference "e/merge 2008: Professionalising Practices" (http://emerge2008.net).

Cape Town

Contract work during undergraduate studies: Assisting with data capturing, qualitative data analysis (using NVivo software), institutional reporting and assisting with an online survey. Output paper: Czerniewicz, L., Brown, C., Lee Pan, S. & Moyo, A. 2008. Students make a plan: ICT access and social and academic uses in higher education. Proceedings of the 6th International Conference on Networked Learning. pp. 69-79.

Cape Town

Vacation work: Introducing first-year international students to the University and Cape Town through workshops, programmes and guided tours.

Cape Town

Vacation work: computer-based registration, filing, telephone queries, and customer care and support.

Postgraduate Diploma, Educational/Instructional Technology

Master Of Science (Msc), Environmental & Geographical Science, Distinction (Cum Laude)

Activities and Societies: Golden Key Society

Bachelor Of Science (Honours), Gis - Geographical Information Systems

Activities and Societies: Course Demonstrator (EGS)Specialisation in GIS, completed through the Engineering and Built Environment Faculty..

Education record

Four-month short-course course introducing Mandarin Chinese

Bachelor Of Science, Environmental & Geographical Science And Ocean & Atmospheric Science

Activities and Societies: SHAWCO - Stepping-out programme, Private Tutoring, ROCSA committee member and newsletter editorUndergraduate.

Matric Senior Certificate

Activities and Societies: Interact Committee (linked to Rotary), Hiking Society, Social Tennis, Basketball, Writing ClubEight Matric.