Sam Hanson Email & Phone Number

Scottsdale, AZ, US

Minneapolis, MN, US

Minneapolis, MN, US

• Provide indirect coaching & leadership training to less-experienced peers on new systems and processes
• Run and review various reports on access databases that provide operational processing information and resolve any issues if needed
• Led a process improvement intake group to improve our Accommodations Paperwork Procedure which resulted in simplifying and removing excess complexity resulting in a reduction of the amount of errors and missing paperwork
• Participated in various projects such as: Start-to-End Visual Map Handoffs, Process Flows & Side by Side Process Confirmations

Minneapolis, MN, US

• Ensure that all required information is received and accurately entered to ensure prompt resolution.
• Process, reconcile and correct entries as needed for Alternative Investment products through a variety of internal processing systems
• Work with both internal and external business partners to research and resolve issues in an accurate and timely manner
• Ensure transactions are processed following industry rules/regulations and internal compliance procedures
• Promoted to Sr. Operations Professional after 9 months in role

Minneapolis, MN, US

-Processed, reconciled and/or correct entries for Alternative Investment products through internal processing systems.-Worked with both internal and external business partners to research and resolve issues in an accurate and timely manner.-Ensured processing of transactions following industry rules/regulations and internal compliance procedures.-Run.

Minnetonka, MN, US

• Installed high-speed network cable lines (Cat5e) for internet service in homes, commercial buildings and multiple dwelling unites (MDU’s)
• Performed maintenance on existing fiber optic lines, including evaluation tests and repairing old or malfunctioning cable
• Determined solutions for any issues preventing the service from operating normally

Stillwater, MN, US

• Worked with vendors to coordinate and order materials to increase visibility of marketing campaign and field repair
• Created, confirmed and communicated activity schedules with Athletic Directors and coaches for upcoming seasons
• Researched and wrote the Captains Council Leadership Training curriculum and Media/Communications Policy for coaches and students
• Researched the pros/cons, cost and benefits of new website platform offered by Sportngin and Varsity News Network and made recommendation for the athletic department which they did implement
• Created and sent out communication to parents regarding student athletes missing physicals
• Demonstrated adaptability by learning and completing numerous tasks

• Maintained a high level of customer service when processing sales
• Displayed a high level of product and service knowledge
• Participated in merchandising and promotional activities
• Ensured accuracy in all transactions, inventory and procedures
• Participated in all manner of store maintenance
• Worked in partnership with manager and co-workers to maximize store sales and in-store presence

Chicago, IL, US

• Prepared athletic schedules for coaches and referees
• Assisted with and officiated youth basketball tournaments
• Developed marketing pamphlets for upcoming programs (i.e. basketball tournaments, after school activities and winter field trips)

Enhanced leadership skills by leading a small team through daily objectives.Demonstrated adaptability by learning and completing numerous tasks.Displayed ability to multi-task with attention to detail through installation of various products such as high-speed network cables (Cat5).