Sam Harrison Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Managed director’s calendar: o Scheduled 1:1’s, manager check-ins, and quarterly budget meetings o Prioritized senior leadership and Executive meetings when resolving conflicts
• Prepared quarterly reporting decks for director's presentation to Executive
• Tracked agenda and action items; prepared and distributed meeting minutes
• Contributed to deliverables and research initiatives (database records, weekly newsletters)
• Managed office and provided reception to visitors; responded to public inquiries by phone
• Handled confidential information from upper management with care and discretion

Etobicoke, Ontario, Canada

• Managed physical and electronic vehicle records (ownerships, licensing, safeties, etc.)
• Coordinated with several teams to process client payments and incoming inventory paperwork
• Facilitated up to 10 private sales appointments per day (prioritizing customer experience)
• Completed office management duties (e.g. ordering snacks and supplies within budget)

Toronto, Ontario, Canada

• Delivered strong customer service skills in a team of 5-10 at high-end furniture outlet
• Lead fulfillment of 50-100 Shopify orders daily during peak periods
• Received 5-10 shipments weekly; accurately counted inventory and input into software
• Practiced a high level of communication with patrons (store maintained 4.7 Google rating)

Toronto, Ontario, Canada

• Grew teaching studio to 10 weekly students through web advertising and quality lessons
• Oversaw scheduling, billing, and accounting for lessons and payments
• Increased revenue by 25% in second year of operation

Ottawa, Ontario, Canada

• Designed and lead personalized cello lessons in-store and online to 10+ students weekly.
• Retained 95% of new students as regular clients after the first lesson.
• Monitored students’ weekly progress and offered constructive solutions for improvement over the course of 1-4 years of study.

Ottawa, Ontario, Canada

• Attained luxury jewelry sales within a team of 3-8 consultants; achieved and surpassed monthly sales targets consistently at a rate of 95-110%.
• Initiated and developed customer relationships; maintained conversion rate of 25-30%.

Ottawa, Ontario, Canada

• Implemented successful organizational system to record weekly attendance and resolve scheduling conflicts for a class of 80 students.
• Programmed 6 public chamber music concerts with success and executed stage management.
• Administered 10 weekly masterclasses; communicated with students, staff, faculty, and guest adjudicators with tact and professionalism.

Ottawa, Ontario, Canada

Designed and implemented curriculum to a group of 8-10 Music Education students in order to teach cello teaching methods and beginner playing techniques.

Master'S Degree, Music

Diploma, Chamber Music

Bachelor, Music