Citritek are experts in designing and combining innovative technologies to enable buildings and systems to run as safely and efficiently as possible.Combined with our scientific and technical understanding, Citritek interpret the data that our monitoring systems collect into meaningful and actionable insights.We focus on ensuring our customers can manage their systems and assets in a better, more connected way and; by assessing, installing and servicing our unique solutions;… Show more Citritek are experts in designing and combining innovative technologies to enable buildings and systems to run as safely and efficiently as possible.Combined with our scientific and technical understanding, Citritek interpret the data that our monitoring systems collect into meaningful and actionable insights.We focus on ensuring our customers can manage their systems and assets in a better, more connected way and; by assessing, installing and servicing our unique solutions; ensure that our clients gain real control over their systems. Not just compliance. Show less

Promoted to manage the commercial support team and thereafter tasked with creating the commercial governance platform, for the newly-combined Water Treatment business unit which incorporated the historic B&V Water, Marral Chemicals and Sentinel Water businesses, supporting 40+ field staff. Reporting directly to the Managing Director with special project responsibility to lead the successful integration of the SUEZ Advanced Solutions’ water treatment businesses into SUEZ Water… Show more Promoted to manage the commercial support team and thereafter tasked with creating the commercial governance platform, for the newly-combined Water Treatment business unit which incorporated the historic B&V Water, Marral Chemicals and Sentinel Water businesses, supporting 40+ field staff. Reporting directly to the Managing Director with special project responsibility to lead the successful integration of the SUEZ Advanced Solutions’ water treatment businesses into SUEZ Water Conditioning Services. The integrated business unit was later divested by SUEZ and purchased as one entity by Marlowe Plc. Show less

Promoted to Business Liaison Manager after the conception of the ‘Key Accounts Team’. Day-to-day management of the national contracts alongside the Associate Sales Director was the key part of this role with responsibility to maintain and develop them above the current £650,000 + value. Providing daily management assistance for the operations of the Water Treatment & Hygiene site services team also continued from previous role.

Main responsibilities revolved around assisting the Operations Manager in ensuring the efficient running and improvement of operational and logistical activities of our water treatment and consultancy division.Reporting to the Head of Site Services as well as working very closely with the Business Development Director and Account Managers of the field service team on a day-to-day basis.Managing the current customer database while helping lead the project of identifying and… Show more Main responsibilities revolved around assisting the Operations Manager in ensuring the efficient running and improvement of operational and logistical activities of our water treatment and consultancy division.Reporting to the Head of Site Services as well as working very closely with the Business Development Director and Account Managers of the field service team on a day-to-day basis.Managing the current customer database while helping lead the project of identifying and implementing a newly combined CRM and field service tool.Constantly working towards improving the lines of communication between newly acquired businesses to refine the best offering the company can present to our customers.Attending monthly Operational Management meetings as well as director-level project steering committees to ensure business focus while providing guidance and analysis. This translated into strategising the merging of two newly-acquired business activities into the existing practice. Show less

Aqualogy, as was the company name during this time, was the global technology and solutions division of Agbar, one of the world's largest water and waste water management companies, with specialist products, services and expertise available across the entire water cycle.As the Commercial Graduate the main responsibilities were to support the UK Business Development team of our Industrial Solutions in the UK and Europe. An analytical and detailed approach was essential in… Show more Aqualogy, as was the company name during this time, was the global technology and solutions division of Agbar, one of the world's largest water and waste water management companies, with specialist products, services and expertise available across the entire water cycle.As the Commercial Graduate the main responsibilities were to support the UK Business Development team of our Industrial Solutions in the UK and Europe. An analytical and detailed approach was essential in prospect, market and competitor identification and analysis. On top of this, there was a need to maintain a strong understanding of different market sectors and business environments. Show less

Primarily working on the ‘Genius Bar’ involved systematically troubleshooting hardware, software and user issues with iOS devices and wireless networks.Understanding complex issues, determining complete solutions and explaining these in a manner that all customers can grasp was essential in ensuring customers left satisfied and with increased understanding. The role further encompassed delivering training sessions in one-to-one and group environments; covering a large variety of… Show more Primarily working on the ‘Genius Bar’ involved systematically troubleshooting hardware, software and user issues with iOS devices and wireless networks.Understanding complex issues, determining complete solutions and explaining these in a manner that all customers can grasp was essential in ensuring customers left satisfied and with increased understanding. The role further encompassed delivering training sessions in one-to-one and group environments; covering a large variety of Apple and third-party hardware and software.During my tenure with Apple I assisted in pioneering a new strategy for managing the service for customers requiring technical support on Sundays.I was also chosen to be one of six employees to be part of an international pilot programme to become a specialist in multiple store departments. Whilst the pilot was being undertaken, my programme colleagues and I ensured frequent critical analysis of the trial role. Focusing on the complexities and necessities of implementing it across the business. Show less

As part of my 4 year bachelor's degree in International Business I found employment for my placement year as the Sales & Marketing Intern with equinux.Responsibilities included:- Customer sales and technical support- Intensive product development and release testing- Website maintenance and improvements (FAQs, additional content, etc.)- Improving prospective buyer confidence by encouraging, collecting and presenting customer feedback and testimonials- Assisting in… Show more As part of my 4 year bachelor's degree in International Business I found employment for my placement year as the Sales & Marketing Intern with equinux.Responsibilities included:- Customer sales and technical support- Intensive product development and release testing- Website maintenance and improvements (FAQs, additional content, etc.)- Improving prospective buyer confidence by encouraging, collecting and presenting customer feedback and testimonials- Assisting in marketing newsletters and website promotion. Including translation from German to English- Researching and writing for company blog posts - Running promotion via social media sites to improve the customer following on different platforms Show less