Sam Linder Email & Phone Number

New York, NY, US

• Implemented Salesforce for clients using the agile process with declarative functionality.
• Created detailed notes of client needs that define functional and identify technical requirements.
• Presented documentation of supporting business processes needed to highlight the functional impact of user stories.
• Created and managed the configuration workbook during each sprint using tools such as Miro and Jira.

NA, US

• Mentored twelve individuals who were training to become certified Salesforce Administrators and land their first positions in tech.
• Assigned Salesforce tasks in a Salesforce developer org using Asana and reviewed my students work to make sure they were building out the functionality correctly.
• Provided feedback on resumes, interview skills, and the job search portfolio to help my students get noticed by employers.

NA, US

• Rigorous 225+ hour training program focused on the Salesforce Administration Certification
• Selected from 2,500 candidates for a cohort of 70
• Soft-skills training including personal/professional brand, elevator pitch, technical and behavioral interviewing, general communication skills
• Leveraging Asana, G-Suite, Zoom, and Slack on a daily basis

Los Angeles, CA, US

• Accounts receivable: Handled all incoming revenue to the department using CRM software. Submitted deposits for cash, credit cards, and checks.
• Accounts payable: Submitted payment to Cengage for providing online classes.
• Reconciled approximately 30 revenue accounts for the department. Summited all necessary journal entries for the department, including end-of-term, and end-of-year accruals and deferrals of income and expenses.
• Provided customer service to students and prospective students calling the Extension Office.
• Processed the intake, enrollment, invoicing, and follow-up for state-funded programs offered to unemployed workers.

Los Angeles, CA, US

• Reviewed expense reports for accuracy and completeness for all colleges, schools, and academic programs. Generated Concur reports and distributed them to the budget staff.
• Maintained and updated spreadsheets for the various budget communications, deadlines, and required budget submissions, including the budget calendar.
• Organized meetings, reserved meeting locations, prepared and distributed agendas, and related materials.
• Prepared and submitted copier billing allocations, budget change requests, interdepartmental transfers, reclassification forms, and new general ledger accounts requests.
• Processed hiring paperwork and onboarding for student workers and coordinated student work schedules.

Los Angeles, CA, US

• Carefully reviewed, returned for revisions, and approved invoices and expense reports.
• Accurately completed Budget Change Request forms to transfer funds between accounts.
• Administered the submission and tracking of faulty stipends.
• Managed all calendaring for the Assistant Provost for Academic Budgets and Planning.
• Communicated with staff, faculty, and external constituents professionally and clearly in person, via email, and over the telephone.
• Placed and picked up catering orders for team meetings.