Sam Yates
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Sam Yates Email & Phone Number

Customer Success Manager @ ylopo at Ylopo
Location: Culver City, California, United States 7 work roles 3 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Success Manager @ ylopo
Location
Culver City, California, United States

Who is Sam Yates? Overview

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Quick answer

Sam Yates is listed as Customer Success Manager @ ylopo at Ylopo, based in Culver City, California, United States. AeroLeads shows a matched LinkedIn profile for Sam Yates.

Sam Yates previously worked as Client Success Manager at Ylopo and Member Success Manager at Snacknation. Sam Yates holds Master Of Education, English Education from The University Of Georgia.

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Email format at Ylopo

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Ylopo

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Profile bio

About Sam Yates

Sam Yates is a Customer Success Manager @ ylopo at Ylopo. Colleagues describe them as "Wanted to take some time out of my day to highlight Sam for her outstanding performance as a Client Success Manager! From the moment she stepped into the role, Sam excelled with retention as her top priority. Her dedication to ensuring client satisfaction and loyalty is truly remarkable. What sets Sam apart is her unmatched tenacity when it comes to driving company initiatives with clients. She approaches every interaction with determination and persistence, consistently going above and beyond to achieve outstanding results. Sam's ability to build strong relationships with clients while driving company initiatives forward makes her an invaluable asset to our team. I have no doubt that she will continue to excel and make significant contributions to our organization." and "Sam possess the cool composure and communication skills to consistently provide superior service and, when necessary, diffuse even the most difficult of Customer Care scenarios. Sam is adept at distilling complex information into easily digestible packages - she was responsible for restructuring, managing and expanding the BetterWorks help page to include nearly 100 FAQ articles. A proactive leader that takes initiative, Sam researched and implemented a new vendor onboarding procedure which reduced first time order incidents by more than 50%. Her teaching and education background are also apparent in the work she does - she created a New Employee Welcome and Training Manual which was subsequently adopted company wide. With a meticulous eye for detail and a work ethic that doesn't know the meaning of "lunch break," Sam is the type of employee companies dream of hiring."

Current workplace

Sam Yates's current company

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Ylopo
Ylopo
Customer Success Manager @ ylopo
AeroLeads page
7 roles

Sam Yates work experience

A career timeline built from the work history available for this profile.

Client Success Manager

Current

Los Angeles, California, United States

Ylopo is an exciting, rapidly-growing and well-funded real estate technology startup located in Venice Beach, CA. We help elite real estate teams & brokerages grow their business, manage their team & build their brand through our cutting edge home search experience & nurture platform. Ylopo was started by a team of seasoned entrepreneurs & technologists.

Apr 2023 - Present

Member Success Manager

Los Angeles, California, United States

SnackNation is a one-of-a-kind monthly healthy snack delivery service that helps employees be happier, healthier, and highly productive. It’s also a way to give employees convenient “grab and go” access to healthy foods so they can stay on site, stay properly fueled, and save themselves time and energy.

Jan 2016 - Feb 2019

Hr Client Services Associate

Santa Monica, CA

  • TriNet Ambrose is a PEO (Professional Employer Organization), which provides outsourced HR solutions for small- and mid-sized companies for primarily financial services and technology firms. I am the HR point of.
  • Facilitate Human Resources, benefit and payroll administration, including assisting with Open Enrollment periods and initiatives, based on changes in compliance regulations for over 600 worksite employees
  • Consulte with employees and C-level executives on a wide array of human resource issues
  • Collaborate with internal departments including legal, accounting, payroll, 401(k), benefits, technology and sales to provide resolution to complex client and worksite employee human resource, benefit, and payroll.
  • Manage the complete worksite employee and client life cycles including: orientations, I-9 completion, payroll, leave, life status changes, and terminations
Nov 2014 - Dec 2015

Customer Service Representative

Los Angeles, CA

  • TigerLead Solutions is a thriving young company providing internet marketing services and proprietary lead management software to successful Realtors throughout North America.
  • Providing support and ongoing training to existing clients
  • Setting up services for new clients
  • Speaking with prospective clients
  • Liaising with our sales team and software developers on projects
  • Chasing down bugs and troubleshooting technical issues
Oct 2012 - Jun 2014

Customer Advocate

Santa Monica, CA

  • BetterWorks was one of LA’s hottest start-ups led by three serial entrepreneurs – Paige Craig (LA angel investor – 43 deals in the past 2 years), Zao Yang (Creator of Farmville, sold to Zynga) and George Ishii.
  • Acted as a BetterWorks Ambassador by providing exceptional customer experiences through interactions across various mediums including phones, emails, chats, Twitter, Facebook, and face-to-face in a fast paced startup.
  • Managed and updated accounts, including order adjustments, refunds, and cancellations ensuring that all orders were properly processed and resolving any issues immediately
  • Generated ideas and solutions in a team-oriented environment and managed projects to improve departmental operations and product effectiveness
  • Maintained and answered inquiries through Customer Care social media
  • Coordinated new hire and interdepartmental training programsProjects: Support Center FAQ's, Support Social Media - Twitter, Vendor Welcome Packet mailers
Nov 2011 - Jun 2012

Service Writer

Athens, Georgia Area

  • Represented the first contact for customers in the Service Department, both in person and over the phone while acting as a liaison between the technicians and the customers
  • Maintained customer satisfaction by precisely and accurately presenting repair details, setting proper expectations, and being clear, concise, and timely in communications with the customer
  • Participated in a team environment to exceed customer expectation through error-free, timely, and comprehensive repair
Jun 2010 - Dec 2010

Lead Student Consultant

Enterprise Information Technology Services - The University Of Georgia

Athens, Georgia Area

  • Supervised, coordinated, and managed 20+ personnel staff in desk assignment and daily duties while acting as intermediary between students and higher management
  • Interacted with clients, providing a high level of customer service in technical support for a variety of computers and software
  • Attended computers, printers, copiers, scanners, audio/video equipment, and other machines with daily maintenance and trouble shooting
Aug 2007 - Aug 2010
3 education records

Sam Yates education

FAQ

Frequently asked questions about Sam Yates

Quick answers generated from the profile data available on this page.

What company does Sam Yates work for?

Sam Yates works for Ylopo.

What is Sam Yates's role at Ylopo?

Sam Yates is listed as Customer Success Manager @ ylopo at Ylopo.

Where is Sam Yates based?

Sam Yates is based in Culver City, California, United States while working with Ylopo.

What companies has Sam Yates worked for?

Sam Yates has worked for Ylopo, Snacknation, Trinet, Tigerlead Solutions, and Betterworks.

How can I contact Sam Yates?

You can use AeroLeads to view verified contact signals for Sam Yates at Ylopo, including work email, phone, and LinkedIn data when available.

What schools did Sam Yates attend?

Sam Yates holds Master Of Education, English Education from The University Of Georgia.

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