Sam Manimaran Email & Phone Number

Mississauga, ON, CA

Scarborough, Ontario

• Support customers with their needs and persuade them to find value in our products
• Organize and merchandise the store in a manner to promote ongoing offers
• Ensuring the business is set-up effectively for the following business day
• Consistently building relationships to attract new customers and retain frequent shoppers
• Guiding customers efficiently and cordially through warranty and exchange processes

Markham, Scarborough & Etobicoke Ontario (3 Locations)

• Coached and advised employees to establish a commitment to identify business needs that contribute towards optimum profitability and success.
• Constructed effective routines to maintain an ideal level of organization that benefit both employees and clients.
• Propelled sales towards target by ensuring strategies are in place, an atmosphere of friendly competition was promoted, and employees were motivated to reach their potential.
• Responsible for administrative duties such as payroll, weekly cash deposits, sale reports, scheduling, and communication with suppliers.
• Supported customers who had inquiries and requests related to watches in a commission-based environment with a high focus on customer retention and building impeccable rapport.
• Worked diligently with suppliers and head office to ensure customers received exceptional customer service with their repairs, inquiries, and warranty programs.

Scarborough, Ontario

• Established sense of value for quality products and services as opposed to lower-grade alternatives found in the market.
• Generated 22% of the stores revenue in 2014, and 26% in 2015 up until departure.
• Computed estimates for clients and devised invoices based upon their needs.
• Ensured that every detail for each project was conveyed to the designer and arranged for required products to be delivered from the suppliers in a timely manner.
• Directed incoming calls, scheduled appointments and maintained positive relationship with a primary focus on clientele outreach/retention.
• Handled incoming calls, scheduling appointments and maintained positive relationship with a primary focus on clientele outreach.

Markham, Ontario

• Retained healthy sense of dynamic in store to promote a functional and efficient environment
• Responsible for administrative duties such as payroll, weekly cash deposits, and communication with suppliers.
• Hired and trained candidates that demonstrated potential that could be harnessed for business success.
• Pacified customer complaints with exceptional customer service and generated the lowest complaint:orders ratio in the history of the store's lifespan (2013).