User account administration and managing ( addition ,deletion, modification ) Licensing management and procurement of various kind of software application Maintaining active directory of domain users.Assets tracking and documentation Vendor coordination and new technology implementation (SDWAN)Voice, data management and maintenance

Server, firewall maintenance and share folders servicesInstalling and managing Applications on Remote.Configuring OS, driver and software in WSUS.Data center and cloud management Cloud based server deployment, space sales and maintenance

Dialer server monitoring and resolving user login problemsVendors coordination & SLA managements Data from all the systems – backup to be put on the server with the system number to shift or delete the files appropriately.Removal of virus from the server & NASBOXAntivirus and inventory management Access control with logins – separate folder for user wise.

Configuring and Maintaining Microsoft Outlook &Emclient related issue.Working under ticketing tool and end user’s.Troubleshooting of VPN issues, network problems , connectivity issues.Maintaining active directory of domain users.User Management like add/delete/modify the user accounts, security authorizations.Communicate the user and resolving their issues through Remote Administration access tools like Dame Ware, Remote Desktop Connection, & Microsoft lynch 2010.Configuring proxy setting and installing SQL database.Installing and maintain Kaspersky endpoint security 10 antivirus up to date.Installing, Configuring & Troubleshooting Printers, Modem & Scanners.

Provided Hardware/Operating System support for Windows 2K /2K3, Windows XP/7installing, configuring, and troubleshooting of various operating systemInstallation and troubleshooting of Wipro Peripherals. Installation of software, MS office, Antivirus, printer software, N/W card drivers, etc.Diagnose and rectification of problems with the systems.