I am a skilled, self-assured, and target-driven training professional with versatile experience in group management, strategic decision-making, workflow delegation and customer service. Recognized for demonstrating a natural aptitude for collaboration across disciplines, as well as for creating specialized and results-improving training programs. As such, I have consistently exceeded performance goals and I am adept at achieving maximum operational output with minimal resource expenditure. Professional focal points include cross-functional collaboration, multi-layered communication, career advancement strategy, decision-making insights, training program development, customer service, multitasking, conflict resolution, and problem solving. Delivering superior administration on the latter areas of expertise requires utilization of effective interpersonal and negotiation skills, as well as business acumen, process improvement, systems analysis, project management and resource allocation to support efficiency and maximum yields. Currently, I am a Training Specialist with Jacobs Enforcement. From this and other experiences, I have built up more than 3,500 hours of quality 1:1 and group training. I was promoted from a previous position at the company due to exceptional performance in collection and given progressive responsibilities in training and leading other team members. I empower trainees to achieve improved results through performance monitoring, coaching and guidance, specialized training methods, and handling issues raised by management. Colleagues describe me as a progressive, driven, down-to-earth, technical, training and people-focused managerial expert who can be relied on to offer superior solutions that deliver ideal results.I am interested in contacting former colleagues and managers, as well as other professionals in my field. Feel free to contact me through this profile if you wish to connect.