Sam Marrari Email & Phone Number

Melbourne, Vic, Au

Australia

Key Responsibilities:Build a strong and innovative services business that will differentiate Baby BuntingImplementation and rollout of a Services business Grow the Car seat installations business nationallyManage and grow the Hire Business nationally Commercial / Wholesale business success and customer satisfaction Drive the growth of the B2B and B2G platform Drive sales growth and store operational excellence across all statesIncrease store performance in the areas of sales, profitability, store executionIdentify new and exciting business and growth opportunities Identify new store opening opportunities Roll out Services into New Zealand store opening program Manage business performance and compliance standardsEmbed a Safety-first culture in all parts of the businessMentor and coach Services State teams

Victoria, Australia

Key Responsibilities:Drive sales growth and store operational excellence across all franchisee and company owned Bob Jane T Mart stores by recognising and releasing potential as well as identifying new business opportunitiesIncrease company store performance in the areas of sales, profitability, store execution, management performance and business standardsLead and develop the state support team, in order to drive and deliver the state business plans and annual objectives to achieve retail effectiveness.Develop business strategy and execution of overall organisational strategyCoach Franchise business partners to develop their own personal development plans, to enable them to be effective business leaders, deliver customer service excellence and ultimately achieve their business and personal goalsSource and select Franchisee business partners to ensure the highest caliber partners join the groupLead and champion the Bob Jane business directions and the corporate initiativesDevelop customer service improvement plansIdentify efficiency and productivity gains across the national platformIdentify best practice technology that will improve customer service and business performanceImplement performance review structure and store/state succession plans Protect and promote the Bob Jane brand, ensuring Company stores and Franchisee business partners support the overall strength and reputation of the Bob Jane brand

Australia

140 Franchisee StoresThe Franchise team is responsible for the strategic direction of the franchise recruitment strategy and franchise selection and succession process for all franchisees. The relationship between Bob Jane T- Marts and a franchisee is a true business partnershipKey Responsibilities:Responsible for providing senior leadership and direction for the national franchise operations.Annual management of legal obligations to the Franchising Code of Conduct.Accountable for the recruitment and induction of new franchisee partnersManaging franchisee sales and franchisee succession planning and implementationCompleting and maintaining annual Store Standards compliance audits includingWHS compliance across the franchised network.Maintaining a positive outlook with a focus on long term franchise partnerships andsuccessful franchise growth and development

Australia

7 Direct reports; 20 indirect reportsKey Responsibilities:Lead the National Office Operations team in the successful implementation and execution of Kmart business strategyWork with State Operations Managers across Australia and New Zealand to deliver business and state strategiesFacilitate the continuous improvement of Store Operations through the facilitation and communication of best practiceDevelop and implement initiatives that reduce the cost of doing businessManage Communication workflow and impacts into storesManage National Asset Protection team to implement and execute shrinkage reduction strategies across stores, state and national officeManage National Facilities team to provide a high standard of maintenance across all storesManage succession planning, budgets, financial analysis, remuneration budgets and the delivery of service standards across KmartDevelop and implement Kmart’s Online StrategyImprove Safety performance in stores

Australia

6 Direct reports; 25 indirect reportsKey Responsibilities:Provided service and advice to national office, state, stores and regionsPrioritised and planned execution of workflow and event managementResponsible for the development and growth of the Kmart Garden Super centresManagement of the Asset Protection function and Shrinkage lossResponsible for the national budgeting process Management of all Expense contracts.Led process improvement program and IT and Systems development.

Australia

17 Direct reports; 3000 Team membersKey Responsibilities:Led a team of 15 stores across Victoria and Tasmania with combined annual sales of $450 millionDelivered consistent business standards and operational standardsDeveloped Region specific objectives aligned to Kmart Business Plan.Coached and developed Store Teams in the delivery of Store KPI’s and ObjectivesDeveloped sustainable succession plans for the region.Delivered consistent business and operational standards across all Stores in the Region Provided two way feedback and market opportunities to the appropriate business areas.

Australia

Key Responsibilities:Developed Merchandise strategies with Business Managers that delivered objectives that are sales and operationally focusedReviewed sales opportunities in ranging local products and layout space to sale initiativesAchieve all Sales and Profitability Budgets Delivered consistent business standards and operational standards

Australia

Dynamic and inspirational leader, responsible for Store financial performance and the creation of a positive and motivated store culture where customer service is a priority.

Merchandising And Buying Operations

Business Principles

Advanced Certificate Of Retailing