Part-time position providing technical support and customised solutions to a range of clients from beginner computer users to small-business owners. Repeat-clients returning on a weekly basis in addition to first-time clients comment on the reliable and easy-to-use solutions explained in clear, concise terms.

Part-time position repairing Apple hardware, including iPhone, iPad, iPod and Macintosh. This role requires clear communication with team members, Apple technical support and clients. Time management and multi-tasking is required for this position, as there often are many jobs in progress at once. First-hand experience repairing Apple products has resulted in a wide knowledge base, constantly updated servicing new models and techniques.

Part-time position at an Apple Premium Reseller where a high standard of customer service specialising in Apple products developed communication and teamwork skills. Unique tasks included implementing a public-facing appointment booking system and preparing demonstration computers with automated maintenance procedures.