Sam Medary Email & Phone Number

Nice, Provence-Alpes-Côte D'Azur, France

Crafts compelling messaging and positioning for our strategic products and for new solution launches. Works very closely with the Product Management, Marketing, Sales, and Customer Success teams, and the Chief Product Officer, to amplify our product vision in the market. Supports Marketing’s demand generation efforts and improves the effectiveness of the Sales process to ensure sales success.

Paris, Île-De-France, France

Crafts compelling messaging and positioning for our strategic products and for new solution launches. Works very closely with the Product Management, Marketing, Sales, and Customer Success teams, and the Chief Product Officer, to amplify our product vision in the market. Supports Marketing’s demand generation efforts and improves the effectiveness of the Sales process to ensure sales success.

Paris, Ile-De-France, France

Leads and coordinates all aspects of content creation for marketing and sales teams.

London, United Kingdom

Led and executed a global content strategy showcasing life-changing initiatives enabled by mobile from over 40 of the world’s largest mobile operators (e.g. Vodafone, Orange, AT&T, Telefonica, China Mobile, Telenor, etc)• Engaged over 40 of the world’s largest mobile operators to participate in the campaign, collaborating closely with their marketing teams, creating content aimed at shifting opinions of regulators and the public alike• Worked with production companies and social media influencers from nearly every continent to create and distribute over 30 videos within 2 years• Reached over 300 million people and achieved more than 30 million views• Produced content for multiple industry events, including for the opening keynote at Mobile World Congress 2018 and 2019• Campaign nominated for UK’s The Drum Social Buzz Awards 2019• Received a company award recognising the campaign’s successes

Auckland, New Zealand

Developed end-to-end, integrated marketing programmes utilising channels above and below the line with an emphasis on optimising digital strategies to boost return on marketing investment, retention, needs met and profitability for a variety of high-value banking products.• Surpassed ambitious FY16 retail deposits volume target (billions) by 20%• Achieved aggressive FY17 retail deposits volume target seven months ahead of forecast• Implemented the bank’s first automated marketing programmes using Marketo and became bank’ssubject matter expert• Achieved highest performance tier during annual review and was offered a permanent position(previously fixed-term contract)

Auckland, New Zealand

Tasked with turning around low credibility and consideration metrics in high-value business customer segments to drive acquisition. Worked closely with care and sales channels to ensure that both customer experience and CPA were optimal.• Led creative development and execution of a brand campaign that achieved the highest ever increase in market consideration and brand perception for a 2degrees business campaign (29% mobile and 25% broadband non-2degrees respondents reported highest degree of consideration)• Led development and execution of an integrated online acquisition strategy, combining digital display, SEO/SEM, email and retargeting techniques to generate leads for sales teams• Created presentations and promotional collateral for sales teams, including establishing a quarterly magazine• Drove strong acquisition (40% YoY) of high-value business mobile and broadband connections

Auckland, New Zealand

Developed and delivered end to end, integrated campaigns both using traditional mass media as well as targeted digital display, social and DM. These campaigns promoted products and services to both consumer and business customer segments to drive rapid acquisition of higher value connections.

Auckland, New Zealand

Introduced change effectively into all customer contact channels. Assisted in implementing the customer experience design across all new products and services. Reviewed the customer experience design for all existing products, services and internal processes to optimise outcomes for customers, channels and the wider business.End to end campaign execution. Working predominantly with the Marketing & Sales teams to notify Customer Care of promotional changes, including reviewing copy, building relevant support procedures and providing feedback on queries and issues from customers.Supporting the wider Change Team with deployment activity. Coordinating and managing all reporting requirements and execution on behalf of the Change Team to key stakeholders.

Auckland, New Zealand

Worked for brand managers and marketing directors from many of New Zealand's leading FMCG brands, including the country’s most trusted brand for 8 years in a row, to coordinate integrated promotional activities, aimed at increasing trial, leveraging cross-promotion, achieving increased brand presence and awareness, increased sales and creating memorable and meaningful experiences to strengthen brand loyalty.

Vietnam

Documentary shoot of a Vietnamese Immigrant’s emotional first return journey to reconnect with family, friends and Vietnam after escaping to New Zealand during the Vietnam War.Key responsibilities/achievements:• Production Equipment Resourcing• Logistical planning• Story arc mapping and narrative development• Cinematography and shot list preparation• Total technical support for documentary teamStatement from Minh Truong-George, director, Journey Home (working title):“Sam’s enthusiasm and drive, combined with his methodical and calm way of getting things done under pressure, enabled him to pull together all the equipment and paperwork that was required within 10 days to come on the journey. “Throughout what was a highly intense and emotional project which lasted one month of travelling from place to place, not only was he superbly professional and skillful doing his job, we were struck by his reliability and trustworthiness, his intelligence, his practical know-how, his thoughtfulness towards his team members, his ability to work extremely hard when it was needed, while not losing his flexibility and humour; which was paramount to being part of this team.“However, what I think sets him aside from other young adults his age, is his absolute passion for filmmaking, his undeterred engagement with the world he lives in, and his willingness to learn whatever comes his way and applying those lessons on the spot.”

Auckland, New Zealand

Key responsibilities/achievements:• Provide technical support to Telecom Broadband customers• Inform and sell products/services to customers and complete service orders to add/remove/change customer’s services.• Understand and explain highly technical information in ways customers can relate to• Provide an excellent level of communication and customer service.• Liaise with management to collaborate on enhancements to customer management systems and services.Statement from Misha Notra, Team Leader, Telecom Broadband Helpdesk:“From day one, Sam proved himself to be a team player. He consistently achieved his responsibilities to a high standard and showed dedication to his work. Being both technically competent and personable, his drive to succeed in whatever he does leave no doubt in my mind that he will be successful at whatever he pursues in the future.”

Ba/Bcom, Marketing, Management, Film, Tv & Media Studies

Education record