-Managed social media presence for a range of businesses, from local businesses to international enterprises-Crafted copy for social posting and targeted advertisements-Produced & edited on-site video content for TikTok

-Led students (K5-7th gr.) in theatre education on a variety of topics, including improvisation, aesthetics, narrative structure, and performance skills-Created weekly curricula based on the needs of individual classes-Managed performance tours for hundreds of attendees

-Managed project deliverables, timelines & KPIs, and payroll for internal and external stakeholders-Writer, executive producer, and performer for multiple award-winning narrative films and nationally-touring stage productions-Sourced and hired teams from 5-50 depending on project size

-Assisted in the development and live production of experiential art installations-Managed and trained teams of 3-5 performers per installation-Enhanced customer experience and crafted installations to delight participants

-Trained and managed regional team while developing company-wide training materials-Handled highest priority accounts across multiple high-volume branches-Promoted twice for surpassing KPIs and negating millions in potential losses via crisis management

-Led training for front of house staff during the opening stages of new restaurants-Created unique interactions for enhancing guest experiences-Live event management for rollout, banquets, VIP customers, and special events-Developed opportunities for continuing education, refining employee skills, and fine tuning company-specific language.

-Developed unique cadences for engaging with potential customers-Generated and screened high-value clients-Coordinated with the Account Executive to streamline customer consultations and project evaluation-Crafted copy for email marketing campaigns, sales scripts, and Brand Labs website

-Created standardized protocol for account management and customer lifecycle marketing in a startup environment -Conceived and executed a complete customer lifecycle marketing program, leading to the highest levels of application usage in the company’s history-Promoted from entry-level to lead account manager in under three months-Crafted and delivered the marketing message in multiple arenas including digital presence and face-to-face executive presentations-Generated and implemented promotional plans for print and digital media-Established critical new partnerships with several major medical associations-Produced videos for clients, leading to a new revenue stream for the business

-Created and managed print and social media for the College-Masterminded the “Future’s So Bright” student recruitment campaign, leading to a Case IV marketing award-Recruited numerous students of diverse backgrounds as Student Leader of Photo and Video production -Produced multiple video series for social media, including topics such as student life, academics, campus resources, and recruitment-Excelled in donor relations, securing donations for the single largest privately-funded building project in Nebraska’s history

-Initiated new marketing efforts for the Center by launching and maintaining Chinese social media accounts-Produced and managed events for cross-cultural exchange-Aided in sociological and anthropological research while translating for visiting academics