Sam Gates Email & Phone Number

Boise, ID, US

New York, US

Boise, ID, US

Being involved in the local music scene gave me the passion and drive to start up my own production company early in 2016.

Boise, Idaho, US

My entire goal is to drive sustainable, ethical revenue growth through sound relationship building. We're here to solve problems, not sell a product. 20M in the first 2 years!

Boise, Idaho, US

Responsible for making sure my team has an amazing, day every day.

New Plymouth, ID, US

Responsible for closing deals, giving clients a white glove experience, and keeping up to date on the latest trends and needs of brokers and carriers.

Sydney, NSW, AU

Responsible for marketing, lead generation, business development, and sales of a top tier ATS/CRM platform. This position was fully remote and headquartered out of Sydney.

Monroe, LA, US

• Coached agents to ensure consistent attainment of goals surrounding sales effectiveness, customer satisfaction, de-escalation, system usage, and product knowledge.
• Traveled to different sites to train representatives in various departments.
• Corporate trainer focused on New Hire facilitation concerning all products including Bundles, HSI, Prism, DirecTV, and Verizon responsible for retention and sales metrics from start to finish of the three month new.
• Able to quickly adapt to rapidly changing environments and ensure a solid understanding of numerous facets of the business.
• Maintain strong working relationship throughout all channels of the company ensuring strong cohesion between different work groups.
• Proficient in documentation, discipline, and coaching techniques to get representatives to not only perform well, but do so consistently and with high morale.

Monroe, LA, US

• Responsible for taking care of escalated customers, assisting outside technicians with order support, complex issues ranging from system irregularities to billing scenarios
• Constant adaptation to changing environment regarding back office policy changes, system updates, and being the “go-to” for overly complex issues that needed a quick resolution. Fluent in facilities information.
• Assisted in the initiation of the NOHD Click to Chat queue
• Helped implement the CRIS NOHD channel in Boise
• Assisted other NOHD, CFS, and Sales reps on the floor with complex issues
• Worked with Ensemble Order Excellence to resolve billing issues between CRIS and ENS

Monroe, LA, US

• In 2011 was rated in the top 1% of sales representatives companywide earning me the opportunity to attend Circle of Excellence
• Constant team player, striving to constantly motivate myself and my team mates to be better
• Modeled calls and provided support to peers
• Prided myself on learning from mistakes and growing from success. Thrived in a high pressure sales environment
• Had zero issues surrounding attendance or other discipline throughout entire stint of employment